Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless data syncing between Shopify and QuickBooks, saving significant time and streamlining workflows. The app is user-friendly and offers live chat support even outside business hours. Merchants commend the efficient and proactive customer service, noting quick issue resolution and guidance for future problem-solving. The app's ability to update historical sales data and sync inventory levels is particularly valued by merchants.

April 1, 2022

Dean with the support team from QuickBooks, helped me and went above and beyond to make sure I have everything working perfectly and syncing all the invoices and refund, much appreciated

Sharawifood
United States
Over 1 year using the app
April 26, 2022

Ben in customer service was a great help in resolving my syncing issues! He explained everything well and was able to answer all of my questions.

toii
United States
Over 1 year using the app
Edited October 23, 2023

Great app for syncing from Shopify to Quickbooks. Terrific + Fast customer service! Rafael + Sherwin helped get my settings straightened out when I was having initial problems.

Clubcard Printing Canada
Canada
Over 1 year using the app
September 9, 2021

Very impressed. At first, I was overwhelmed with the app/didn't know how to set it up and it wasn't working for me. I decided to send a quick message to customer service and they responded right away. Paul helped me get set up via chat and next thing I knew, all my orders and Shopify fees were synced. Saves so much time and works perfectly!!!! Great customer service. Highly recommend.

Half Asleep
United States
Over 1 year using the app
April 28, 2022

Had trouble integrating shopify and quickbooks, Karol assisted and there was nothing that was to much trouble. Without her help i'd have probably given up. Thanks again!

Muay Thailand
United Kingdom
Over 1 year using the app
July 13, 2021

excellent support by Benielle, and truly the best integration , saved lot of manual work ... thank you so much

Grab Your Gadget
India
Over 1 year using the app
August 9, 2019

So far this is the best QBO/Shopify integration i have found.
5 stars for service (Hazel is great!)
5 stars for level of customization too!

Worker and Hive Bee Supply
Canada
Over 1 year using the app
Intuit replied September 16, 2019

Thanks for the 5 stars all around Worker and Hive Bee Supply! Hazel is thrilled to get a special mention. If you'd like to feature your business success on our website or on our social media, reach out to us via marketing@onesaas.com

March 14, 2022

Best thing about this app is the customer Service. Rominick was very helpful and solved all my issues.

Swiser
Egypt
Over 1 year using the app
Edited February 1, 2023

Love this app, saves me so much time, sends me an email to let me know if there are any issues with the sync, and if your not sure how to fix it there is always someone available on the online chat to help. Clarisse has helped me out a few times now and has always sorted the issues and explained how to avoid future issues.

Been chatting to David on the Customer Service desk today to help explain an issue with the rounding, he was very helpful and turns out I was worrying over nothing! But then whilst he was checking this he noticed a potential mapping error and fixed it for me before it became an issue.

Great service especially for a free app!

SnowPaw Store
United Kingdom
Over 1 year using the app
July 4, 2022

Ronnie is fantastic at helping me solve my technical difficulties regarding syncing fees and payments. Thanks again for the helpful guidance.

Milky Store
Australia
Over 1 year using the app