Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to save time and streamline business operations, particularly for small businesses. It integrates Shopify sales into their online accounting system, with features like sales data import and inventory level sync. Merchants commend its performance, user-friendly interface, and efficient customer support, particularly the live chat feature. It's recommended for those wanting to streamline their workflow.

July 4, 2022

Ronnie is fantastic at helping me solve my technical difficulties regarding syncing fees and payments. Thanks again for the helpful guidance.

Milky Store
Australia
Over 1 year using the app
December 12, 2022

I was having trouble connecting and syncing quickbooks and shopify. The customer service from Lori was exceptional and she was very helpful throughout the process of getting everything synced and working correctly.

Ally Sue Boutique
United States
Over 1 year using the app
October 3, 2022

Ben was super helpful! He was very clear and efficient. Even reconnected after some issues, cant fault this service!

Bare and Wild
United Kingdom
Over 1 year using the app
January 6, 2022

Rominick was so helpful with helping me address my account issue and offered fast service and the results were fast.

Fabulously Dressed Boutique
United States
Over 1 year using the app
August 12, 2021

Rafael helped me integrate my Shopify to QuickBooks so fast! His customer service was great! Thank you again!

Shay Simone
United States
Over 1 year using the app
April 6, 2023

Ronnie was quick to response and answered all my questions. Hope my feedback regarding void sync will be added soon. Thanks a lot!

Pawsncare
Singapore
Over 1 year using the app
January 11, 2022

Customer service is so helpful. Rominick stuck with me through all of my questions and confusion until everything was set up the way i asked. 100% would reccomend

Trimble Farm's Cattle Company
Canada
Over 1 year using the app
Edited December 2, 2019

I've found OneSaas to work great to get my Shopify store to communicate with QBO and vice versa. Way better than the last application I was using with my Wordpress site. I had to close every invoice manually with that one and constantly do manual adjustments in QBO. Any problems or issues that have come up with OneSaas have been addressed promptly. The customer service is stellar with quick responses and fixes. I highly recommend. Most recently Karol helped and she was great. Rafael, Vincent and Johnny have helped in the past and also been great.

YAY! LiFE!
United States
Over 1 year using the app
Intuit replied April 9, 2019

Hi Nicki! Thank you so much for reviewing us! We are really pleased to hear that you've had a positive experience with OneSaas connecting Shopify and QuickBooks.

We'd love to feature your business's success on our website and social media platforms if you're interested, send a us quick email to marketing@onesaas.com.

Looking forward to hearing from you!

Edited May 31, 2022

The app does what it's suppose to do. It takes a moment to set everything up. Both Karol and Rafael on the live chat were very helpful. The only annoying thing is that it cannot sync transactions more than a few months old.

Succurbaine
Canada
Over 1 year using the app
Edited November 28, 2023

Thanks to Ronnie for helping us to solve the problem. We are very happy for the customer service

Bened Life (Formerly Solace)
United States
Over 1 year using the app