Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

July 5, 2023

Sherwin, thank you for helping me so quickly. I had a syncing issue that we have been dealing with for a couple of weeks and would manually make the order. Today, i tried out support and Sherwin was able to fix the issue in less than 5 minutes. I look forward to installing this app on our other Shopify store.

Tecnocraft Composites
United States
Over 2 years using the app
January 18, 2023

Lori was very helpful in customer support. Took care of the issue for me. She was able to identify the issue and quickly handle it

Stemulation Skin Care
United States
Over 2 years using the app
December 28, 2021

This app connects my store to my accounting perfectly. App works seamlessly and the customer service is over-the-top amazing. In particular, working with Paul on chat support made getting my questions answered super easy.

Wayward Wine
United States
Over 2 years using the app
Edited November 14, 2019

The technical service is agile and very efficient. Then they work on the solution of the problems.

Troy and Rafael are two very nice and very capable boys.

We are very satisfied with Onesaas

Ciranova Florida
United States
Over 2 years using the app
August 8, 2023

Ben helped me quickly load an order in from shopify. He was quick! I appreciated his quick help and kindness.

theshapewearspot
United States
Over 2 years using the app
December 23, 2021

Troy is a Rockstar! He's gone above and beyond his support duties. Helped to sync our store from 8 months ago. Spent time making sure we have all sales show up in QuickBooks, all fees show up in QuickBooks, and also explained how we need to edit our SKU's in order to avoid future errors! Troy deserves a huge raise! I will forever be grateful for his support! I'm considering hiring him myself! Employees like this only come around once in a lifetime! We will forever be using QuickBooks and the Shopify app for QuickBooks, thanks to Troy!
Thank you Rockstar!
Louis.

cookingtrendy
United States
Over 2 years using the app
December 19, 2019

We had a alot of sync issues however Karol was very helpful and assured us they would get resolved in a timely manner. Thank you again Karol for your help!

The Longhairs
United States
Over 2 years using the app
September 28, 2022

Clarisse donne un service impeccable à chaque fois! Rapidité d'action et professionnalise garantis! Merci énormément

Velocity Distribution
Canada
Over 2 years using the app
Edited December 2, 2024

This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend.

Update: Needed help again and David was able to fix our issue in less than an hour of writing an email.

Update: Sherwin solved our issue in a quick simple chat

Concrete Countertop Solutions
United States
Over 2 years using the app
July 7, 2020

This app works great to help keep everything synced and organized. I had trouble with figuring out why my sales weren't being transferred and Vince was able to quickly figure it out and walked me through it step by step. Thank you Vince!

Organico Wellness
United States
Over 2 years using the app