Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

December 14, 2021

Great service as always from the team, sherwin & troy helped sort some sync issues & everything is now working great!

KC Cottage
United Kingdom
Over 2 years using the app
Edited January 18, 2024

So far so good. Still need to test integration when site is live. Sherwin provided good support on chat. Thank you

1/18/2024
Had a problem with Shopify not syncing transactions with Quickbooks Online. Karol was on the chat instantly, and was a fantastic help, and fixed the problem within minutes. She also answered some other questions we had. Great Job Karol !!

GreenIceMelt
United States
Over 2 years using the app
Edited April 7, 2020

OneSaas has been my saving grace for years. Automatically syncs all of my orders and payments which leaves me more time for the customers and daily running. Vince and Karol are always a massive help and is ready to answer any questions I have in an amazing reply window. 5 Stars from me.

Planet Action Figures
United Kingdom
Over 2 years using the app
March 3, 2022

Love this app - especially as the live support offered is so good! Thank you to best ever support rep Benielle who was not only helpful and fast but lovely to chat to!

NobleBlu
United Kingdom
Over 2 years using the app
November 2, 2023

love this app. Tons of features. When we have questions, support is great. Spoke with Rom today. Got us the info we needed instantly.

Tustin Longevity Center
United States
Over 2 years using the app
September 6, 2021

Great app with lots of features and automations with great support like Vincent, he has been very helpful, with quick actions and solutions .

Outback India
India
Over 2 years using the app
June 14, 2022

This was so easy to get set up. Once I had an issue (user error on my end) ROM was quick in the chat to get us up and going.

RallyHero
United States
Over 2 years using the app
February 24, 2022

App works great and customer service is awesome. I've had some sync issues but Sherwin solved my problem quickly.

Spintiller
United States
Over 2 years using the app
October 12, 2021

This app has been really useful. Special thanks to Vincent in Support for navigating us through the set up and the operation.

HACKNEY NINE
Canada
Over 2 years using the app
Edited June 22, 2023

I have been dealing with some sync issues and couldn't figure out how to fix them. I contacted chat support and was lucky enough to reach Karol. She was able to not only fix the issue, but she told me what the issue was so I could fix it myself in the future. I wish I had reached out sooner! A+ service. No waiting in a chat queue or speaking with a bot. Outstanding! We need more people like Karol in this world!

Freedom Electric Marine
United States
Over 2 years using the app