Helene Clarkson Design
I am very unimpressed with BOLD. Their customer service is lacking and they don't seem to understand their product. When I emailed for support I received numerous responses from numerous reps, they seem extremely unorganized. In the end, my issue wasn't resolved. This app is apparently unable to do exactly what it is meant for (exporting data), we are looking for alternative apps than shopify because of BOLD. Wouldn't recommend.
I love that this takes my data from my site and dumps it directly into my QuickBooks online account! One less step for me!
This app isn't great. Not sure if Quickbooks or this app, but things don't sync well.
And product inventory syncing is one way only - from Quickbooks to Shopify - I want it the other way round and you can't. Such as shame as I want to use the product inventory elements of Quickbooks, but this makes it impossible.
This is a great app and I appreciate Paul A. for calling and helping me with a technical issue that my shop encountered. I'm grateful that there is a simple connector between Shopify and QBO that's affordable for growing businesses. Thanks Bold.
Workless support system! Not to mention have you have to pay for the app and pay for Quickbooks too.
Black Hills Vapes
Update 3-23-19: Tried to get support over 4 days ago, sent them emails, got ZERO response. Save yourself money, time, and frustration. Run while you still can, because these guys do not care about you one bit. Honestly, they do not even contact me to attempt to placate me. They just ignore it.
Not really worth the money, IMO. Every week there is numerous orders/sales receipts that simply do not get exported, and I have to manually enter them. So what am I paying for exactly? I could just save the monthly charge and enter every receipt manually. When it works properly, it does save time. But I could not think of the last time it worked properly. Over 4 months ago.
Flower Box Wall Gardens
This app works really great! Recommended
This is the second apps I installed from BOLD, and it was a disappointed all over again. The support is so damn slow until now the export from Shopify to Quickbooks was failed all the time. Lack of support team that replying to me without reading my previous comment very unpleasant. They're like to drag the case into a long period and till now, it never settled. Not recommended apps & company, period.
This app is not reliable. There are quite often errors in the automatic Shopify data import functionality and you have to keep an eye on the app. If an automatic import fails, it's not said that the manual one will work despite trying dozens of times. Sometimes it does after several tries. A really good app when it works, but I'll have to look for alternatives because of lack of reliability.
Organic Body Essentials
Alexa was AWESOME! We had a problem with the app not exporting our refunds and coming up with an error message via email.
Contacted Shopify and got directed to Alexa who made sure that their tech support fixed the software bug (all in under 24 hours!). All we had to do was run the export again and the refunds showed up in our QuickBooks. Super pleased with how well this app is working for us by making it so much easier for our accountant to understand the transactions coming in from our website sales. And, the support we receive is beyond what we expected when we switched our website platform to Shopify and synced it with QuickBooks. Thank you - this is the way it should be . . . problem-solution-quickly!