Overall rating
3.6
Counts per rating level
  • 48% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 33% of ratings are 1 stars
Edited December 1, 2020

What started as a free 6 mo. trial of their pro version so that i could download a bulk of transactions that were backlogged due to the app not working, has now turned into them wrongly auto-billing me for the past year. I asked them to stop billing me and put me back on the free plan because i don't have many transactions and they have ignored that part of the email. I would not recommend this app.

mashup tea
Canada
Over 4 years using the app
Edited March 16, 2018

What a joke! One of the reasons I choose Quickbooks Online was because of the free integration with Shopify. Quickbooks handed over management of the integration to BOLD who now are going to charge substantial fees for the integration - I'll look elsewhere thanks very much. Will need to review if I'm using anything by BOLD and probably will delete after this cash grab. Will also consider changing online accounting packages and probably move to MYOB since it's an Aussie company and I need to factor this syncing cost now.

This could be one of the worst decisions Intuit Quickbooks could have made for their business. The cost free integration was a big drawcard compared to their competitors.

Dexterity Brand
Australia
Over 4 years using the app
Edited June 26, 2019

App stopped syncing and created an issue but was immediaitly resolved by customer service. Thanks guys!

IllumiSea Aquatic Lighting Co.
United States
Almost 2 years using the app
Edited March 23, 2019

Update 3-23-19: Tried to get support over 4 days ago, sent them emails, got ZERO response. Save yourself money, time, and frustration. Run while you still can, because these guys do not care about you one bit. Honestly, they do not even contact me to attempt to placate me. They just ignore it.

Not really worth the money, IMO. Every week there is numerous orders/sales receipts that simply do not get exported, and I have to manually enter them. So what am I paying for exactly? I could just save the monthly charge and enter every receipt manually. When it works properly, it does save time. But I could not think of the last time it worked properly. Over 4 months ago.

Black Hills Vapes
United States
Over 4 years using the app
August 31, 2020

Jericho was extremely helpful when I had some questions! Very thankful that their support team helped me out so quickly.

Healist Naturals
United States
Almost 2 years using the app
July 2, 2017

Fairly easy to set up, although, we needed our accountant to confirm a few things. Otherwise, once it's up and running it's very easy to work with.

Ramp Champ
Australia
Almost 2 years using the app
September 5, 2019

Great app and excellent service! The team is always available and will go above and beyond to make sure you are helped. Extremely satisfied.

Giftkosher
United States
Almost 2 years using the app
Edited July 4, 2019

I had a problem with this app exporting Invoices and Rajni and Jordan were very patient with me to help me resolve the issue.

Bio-Sil South Africa
South Africa
Almost 2 years using the app
January 10, 2019

Shopify KEEPS creating Service & Non-Stock Items in Quick-Books and Nobody can seem to explain why - Quick-Books says its Shopify, Shopify blame Quick-books, either way we are constantly having to modify the exports to the correct stock Items. Looking at dumping Shopify and finding a different platform. Currently I would NOT recommend this App to anyone

2Fold Print
United Kingdom
About 4 years using the app
May 9, 2022

App does not work! It used to work then suddenly stopped. Recommend to stay away unless you want yore business mess-up.

The Choco Shoppe
United States
Almost 4 years using the app