Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

October 15, 2024

Chintak quickly answered a question about membership fees that I have been searching hours for on my own. In case anyone else was wondering how to refund membership fees, you need to do it through Stripe. Thank you!

Franklinharvest
United States
About 2 years using the app
BOLD replied November 27, 2024

We're thrilled to hear that Chintak was able to help you so quickly! It's always our goal to provide excellent customer support. If you have any other questions, please don't hesitate to reach out.

November 19, 2024

Jade and Taylor were super helpful. Bold give brilliant support.

pinupwow.net
United Kingdom
6 days using the app
BOLD replied November 27, 2024

Thank you for the review! We're glad our team was able to help.

September 17, 2024

Chintak (CS Rep) was very fast to respond and knew his stuff. Great experience!

The Bhagavad Gita Comes Alive
Canada
Almost 4 years using the app
July 18, 2024

Aman has helped us, and several other staff. Helpful in fixing any issues or bugs with the membership app. We've found it suits our purposes for a custom theme on shopify. It has had the odd bugs, but the staff help us fix this when they come up.

Kure NZ - Wellness & Skincare
New Zealand
10 months using the app
December 3, 2019

Eric at Bold Memberships was a pleasure to deal with and worked very hard to resolve any issues or questions I had.

Rieben Financial
Canada
Over 5 years using the app
BOLD replied December 3, 2019

Hi there! We're so glad that our app specialist, Eric, was able to work with you and get everything resolved and answered. We hope you continue enjoy using Bold Memberships!

We're ready to help with anything else we can in the future. :-) Please let us know if you need anything else.

February 3, 2020

I have some questions regarding the necessity to upgrading our plan and talked to Samantha. She is so nice and helps a lot with my amateur questions (our programmer quit and I basically have no clue). Keep the nice and hard work!

Red Cherry Eyelashes
United States
Over 5 years using the app
Edited April 20, 2016

This app is the bomb, and has converted my simple website into the recurring revenue engine by allowing me to give users access to premium content for a small annual fee. The options that they have for allowing you to structure the membership programs with the use of smart lists and also to be able to show or hide content is great as well. I've only scratched the surface on how I can use this product but I LOVE it!

PS. Their concierge service for the installing of the app worked like a charm, and while I was trying to work out how the Membership application worked they were super responsive and helped me out along the way.

PPS. This is the third application that I have bought from them and each one is better than the other

Blind Squirrel Publishing
United States
About 5 years using the app
October 29, 2019

The app delivers what it's meant to: Charge for a recurring membership + issue a monthly order for the generic item + control access to pages and collections.
Bold support is always one click away and they will dive into the details to answer your questions and fix things if needed.
Chintan was a great help in navigating the setup and features of the app. When in doubt, reach out to the support team!

ClaudiaG Collection
United States
About 5 years using the app
BOLD replied October 30, 2019

Hello there! Thank you for taking the time to leave us a review. We're glad to hear that you've been able to use our Memberships app to create monthly orders for your paying customers, and show/limit certain pages to your members. We are always ready to assist however we can, so we're glad you have been able to access our support in order to get help with setting up the app, and learning more about its features!

Edited June 25, 2020

Naman was very helpful with my issues! I wish there were a few more bells and whistles on the app, but overall it gets the job done and the customer service is good.

Swap Society
United States
Almost 5 years using the app
September 6, 2023

It's a great app to help simplify business and earn more capital.

Bone-In Food
United States
Over 4 years using the app
BOLD replied October 2, 2023

Thanks so much for your kind review! We are so glad to hear that Bold Memberships is helping you earn more. This just makes our day!