Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

December 28, 2023

Great Support

KosmosMockups
United Kingdom
6 days using the app
BOLD replied January 2, 2024

Thanks for the great review! We are glad to hear that our support team was able to assist with your inquiries. Thanks for choosing Bold!

February 3, 2020

I have some questions regarding the necessity to upgrading our plan and talked to Samantha. She is so nice and helps a lot with my amateur questions (our programmer quit and I basically have no clue). Keep the nice and hard work!

Red Cherry Eyelashes
United States
Over 5 years using the app
Edited April 20, 2016

This app is the bomb, and has converted my simple website into the recurring revenue engine by allowing me to give users access to premium content for a small annual fee. The options that they have for allowing you to structure the membership programs with the use of smart lists and also to be able to show or hide content is great as well. I've only scratched the surface on how I can use this product but I LOVE it!

PS. Their concierge service for the installing of the app worked like a charm, and while I was trying to work out how the Membership application worked they were super responsive and helped me out along the way.

PPS. This is the third application that I have bought from them and each one is better than the other

Blind Squirrel Publishing
United States
About 5 years using the app
October 29, 2019

The app delivers what it's meant to: Charge for a recurring membership + issue a monthly order for the generic item + control access to pages and collections.
Bold support is always one click away and they will dive into the details to answer your questions and fix things if needed.
Chintan was a great help in navigating the setup and features of the app. When in doubt, reach out to the support team!

ClaudiaG Collection
United States
About 5 years using the app
BOLD replied October 30, 2019

Hello there! Thank you for taking the time to leave us a review. We're glad to hear that you've been able to use our Memberships app to create monthly orders for your paying customers, and show/limit certain pages to your members. We are always ready to assist however we can, so we're glad you have been able to access our support in order to get help with setting up the app, and learning more about its features!

Edited June 25, 2020

Naman was very helpful with my issues! I wish there were a few more bells and whistles on the app, but overall it gets the job done and the customer service is good.

Swap Society
United States
Almost 5 years using the app
September 6, 2023

It's a great app to help simplify business and earn more capital.

Bone-In Food
United States
Over 4 years using the app
BOLD replied October 2, 2023

Thanks so much for your kind review! We are so glad to hear that Bold Memberships is helping you earn more. This just makes our day!

March 16, 2020

Customer service is great. Brysen was super patient with my last of technical skill and went the extra mile in helping me set up and customize my membership registration page!

U-Fix the Twist
United States
Over 4 years using the app
April 18, 2017

Fantastic service. Answered questions promptly, accurately and clearly. The solved an issue in record time!

Fitly Spoken Ministry
United States
Over 4 years using the app
June 24, 2021

Great app, Hamza does a great job with the support too. At first it's challenging to set up, but once it's running, it's great. My only ask is: Could improve the widget design.

NATPURE Clinical Skin Care
United States
About 4 years using the app
BOLD replied June 24, 2021

Thank you kindly for the review and for the feedback. We are so happy that Hamza was there to support you with the app. Thanks for choosing Bold!

Edited June 9, 2020

I have just started using Bold Membership and Bold Custom Pricing. I have been amazed at the support I have received. They have a live chat resource staffed by very knowledgeable and patient people. Each time they have quickly shared the answer or took the time to find someone who could. All my questions were answered. Mayank, Aryan and Esha as well as the rest of the staff were very knowledgeable. I did have the Bold staff add the liquid to my code for both apps.

Worship PowerPoint Slides ~ Envision Worship
United States
Almost 4 years using the app