Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

May 14, 2020

Guri helped me solve a tech problem that this non tech lady so desperately needed help with! Thanks Guri and crew!

Vick Crafts
United States
2 days using the app
December 4, 2019

So easy to work with! This is our third product with BOLD. Love them. Thanks Jade for your help getting us up and started so quickly with the latest addition.

Kids Yoga Stories
United States
2 days using the app
BOLD replied December 4, 2019

Hello there! We love hearing that you're enjoying multiple of our apps, thanks so much for the love!

Jade is awesome at what he does - we're glad to hear he was able to get ...

June 21, 2016

Looks like a great app. I just had the bold team install it and Marty did an excellent job (I tried to install it but had some errors) he got it done in less than an hour from when I messaged them. Great team!

Xpertecs
United States
1 day using the app
December 12, 2018

The bold team is just awsome, they helped me with my site when i was having trouble with the coding. They did everything for free that helped so much, now i can concentrate on making sales....

The Ultimate Comeback Co.
United States
1 day using the app
May 9, 2017

The staff was attentive, knowledgeable, sincere and my website was up and running in no time! They were very clear with directions, understanding of my time frame and genuinely enjoyable to work with! Chris was my primary contact, and definitely knocked it out of the park! I was highly impressed and look forward to working with the company!

Day 1 Training
United States
1 day using the app
September 22, 2016

Great customer service from Corey - very fast responses. This app would be great for the basic membership type service, however we needed something more robust and customizable.

It was lacking key features that we needed like the ability to customize the membership start and end dates, customize on an individual member level what they can see or can't see, no way to delay the capture of payment, ...

Outfitter Protection Services
United States
About 22 hours using the app
May 5, 2020

Priyanka was a huge help with clarifying some styling conflicts. Best tech support from a Shopify App Ive ever had.

Feroce Iron Academy
United States
About 19 hours using the app
October 31, 2017

Hard to believe this app has great ratings. The integration process is horrible! The support is horrible! Instructions on how to do things, you guessed it... horrible!

Absoluteprotectionsecurity
United States
About 19 hours using the app
July 23, 2017

I'm a developer and tried to get this working and it's still broken.. I also had another developer look into it and he can't get get it working right either. It looks like they set this up so you have to hire them to do it...

Apptivity Marketplace
United States
About 17 hours using the app
January 6, 2017

It does not work! Completely nonsense! Definitely a crap! It's just ridiculous ...

Freeshippingwo
Sweden
About 1 hour using the app