Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

April 13, 2018

Everyone who helped me was awesome! I had trouble installing the widgets on Mailmeetup.com and they happily obliged to help me out!

Go Mail
United States
6 days using the app
February 25, 2020

Priyanka did a great job taking care of my Shopify issues. I recommend Bold Membership. What a great app!

Tony Thomas
United States
5 days using the app
June 25, 2017

Forget this application. After 6 days of struggle (I even had to uninstall MailChimp due to conflicts), and after receiving 22 emails from 6 different guys (Chris, Corey and Brendin did not even know what Alan, Mohammad and Bhumi were doing on the same ticket - unbelievable), I finally uninstalled the application.

Marcorosignoli
United States
5 days using the app
June 29, 2017

The Bold Customer service is out standinding and very help full. i highly recommend them....For your shop or services.

Giftcardsru
United Kingdom
4 days using the app
September 15, 2018

The setup was verry quickly. Thank you for this. I have quite a few apps from Bold. I can only say if there is a problem, justcontact them and the respont is amazing fast. I can just say Keep up the good work.

Fiona Planet
Spain
4 days using the app
October 21, 2017

Call center can not start a new membership. Not workable for us.

Native American Coffee Com
United States
3 days using the app
Edited October 12, 2016

I booked a section for phone help. It past 30 minutes, and no one called and no update either.

After several phone and email attemp to them, another agent called in about 1 hr later. It turns out the original agent had an urgent and left the office early.

I am happy with the fix but still think a good support team should do better. As matter of fact, Shopify's support is alway great.

The app looks good though.

Sure Grip Shaving Razor
United States
3 days using the app
February 12, 2020

Great customer service had a problem and explain things super clear via chat it was smooth fast and I recommend

barefacelashes
United States
3 days using the app
February 11, 2020

I use this app to have a membership system on my store. The customer service is absolutely amazing !

Hawa Live
Malaysia
2 days using the app
January 2, 2018

I'm sure this is a wonderful app and the promise is enticing. I will warn you about this. If you do NOT have a full-time web developer, forget this app. This app requires you to modify your basic Shopify store code. (Yes, I realize that's unbelievable, but it's true.) You sure as heck better know what you are doing if you're going to modify the code.

That means...who is responsible for the app - for your store breaking down? Shopify? - NOPE - You modified THEIR code. BOLD? Maybe - unless they can convince you that YOU are the problem. YOU? - Yep - That's where the ultimate responsibility resides.

That's why I say, unless you have a full-time Shopify-certified web developer, you'd better think twice about buying this add-on. It took me 24 hours to realize my mistake.

Alexander Art Supplies
United States
2 days using the app