Reviews (301)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

March 22, 2020

Marty from the customer success team was faster than expected and provided excellent guidance! Now I will test the app, but customer service already receives 5 stars.

Curfew-Club
United States
13 days using the app
March 12, 2019

Fantastic app, Bold installed it very quickly, I am planning to install more apps from Bold, Many thanks for all your help

BritishGram.com
United Kingdom
13 days using the app
BOLD replied March 12, 2019

Thanks for the review! Don't hesitate to reach out if you need any help with this (or any other) apps; we'd love to help. Best of luck with your store launch!

June 28, 2018

very good apps fast code intallation in 1 day instead of 2 to 3 days announced

La Ptit Boutique
France
13 days using the app
March 22, 2017

If you have Bold Membership do the install be VERY CAUTIOUS! I failed to create a backup prior to their install and deeply regret it. After the install the app did not function as advertised - no members only area was created and could not get any help as to where or how to create it. The install also created cascading effects on my theme causing the pricing to completely disappear off my site, ...

Alaskan Rose Boutique
United States
12 days using the app
September 15, 2018

Great app! Very helpful support team. Was able to get help with the liquid installation in a very fast manner. Would recommend!

Hype Tribe
United States
12 days using the app
March 19, 2019

Tried to get help, but never replied my message. Will never deal with these guys anymore. Thank you.

TeaBubz
Canada
12 days using the app
BOLD replied March 20, 2019

Hello! We are so sorry to hear that you are having some trouble with our Memberships app. One of our support gurus sent you a message yesterday. Please respond when you are ...

October 4, 2017

VERY GOOD APP
I have it for only 2 days and the visual result is very interesting.
for customer service, very good too. it is fast, friendly and efficient.
if you are not a programmer, they do remote installation.
thank you very much

Fashion Highwave
France
11 days using the app
Edited March 27, 2020

Extremely fast and helpful support when need to help install apps. Took all the hard work away, and the apps look great. Keep up the good work.

VRun Club
United Kingdom
11 days using the app
August 22, 2021

This App is excellent. Take the time (30 minutes) to get familiar with it and it will exceed your expectations. Also, if you are hung up on anything, work with Bold Support through their online chat. They are very responsive and helpful.

Pursuit Strength
United States
11 days using the app
BOLD replied August 23, 2021

Thank you for your kind review. We are so happy that you are enjoying the app, we are always here to support in anyway we can!

May 1, 2020

Just downloaded the app and had a few questions. I started a web chat and Naman went over and above to answer my queries. Great Customer Support.

Pure Canna Club
United Kingdom
11 days using the app