Reviews (301)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

October 10, 2016

So far, I am loving this app! I am using it for collecting donations actually. I feel this app fits my needs better than any other donation app. It has a very professional look and feel and the support team at Bold has been there every step of the way.

Thanks for such a great app!

Saturn Magazines
United States
20 days using the app
March 3, 2020

While the app ultimately did not work out for the system we were trying to build - a digital magazine that delivers issues to paid members seamlessly - the customer service (Bhumi specifically) was absolutely amazing. We worked with them for about two weeks. They did code updates, walked us through explaining what was happening, and more. The company has solid apps that work for various business ...

Shop Pastry Arts Magazine
United States
20 days using the app
November 27, 2019

I texted with ONE person and he gave me all the time that I need and answer all my questions.

oh, right, the app is PERFECT

Lowear - Buy & resell
Italy
19 days using the app
BOLD replied November 27, 2019

Hello! Thank you so much for the review. We're happy to hear that you're loving our Bold Memberships app to offer memberships to your customers!

We also love being able to ...

April 10, 2019

I am currently implementing this app and so far it looks promising. The support is just awesome, Challi helped me with the doubts I had and was really helpful to solve the issues I had. I strongly recommend to give it a try.

The Shirt Club
Mexico
17 days using the app
BOLD replied April 11, 2019

Thank you for your review; we certainly hope as you continue using it, Memberships will suit your business' needs! We're also glad our support specialists were able to assist ...

Edited June 14, 2019

Expectations not met. After being passed around like a trash that not one person wants to deal with we have got no further with this company. It has been over 10 days and we haven't had any progress. Dealing with a new person on every email we reply to is just ridiculous. This company should not have so many apps but just focus on doing one thing well. All it would take would be one person just ...

Cali Tiger
Australia
17 days using the app
March 25, 2016

Customer service was great and addressed my concern in a reasonable amount of time. The apps are great.

The Weave Man
United States
16 days using the app
October 2, 2017

very helpful and very friendly. The app I still have to try it but so far the customer service is very good.

Motherbees Purple Heart Kitchen
New Zealand
15 days using the app
Edited September 7, 2019

I worked on it for 3 days. LiveChat was able to assist & received quality assistance from Rahul. He assisted me on with my website and ensuring that my membership program was available to consumers. Rahul spent about 2 hours working with me and it was very much appreciated. Thank you, Rahul!

BossBish
United States
15 days using the app
BOLD replied September 11, 2019

Hi there! Thanks so much for taking the time to leave us a review. We're really happy to hear that Rahul was able to sort things out for you over live chat! Please let us ...

January 15, 2018

Bold was the perfect solution for our business. The app works flawlessly and the customer support is top notch!

Electriceye
United States
14 days using the app
June 11, 2018

I've had some real problems getting the welcome emails to go out to new members but have just spoken to Pratiba on chat and she was so helpful! If they can get this sorted I would highly recommend the app.

Tony Bish Wines
New Zealand
14 days using the app