Reviews (1,025)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting their affiliate programs, noting its seamless Shopify integration and easy-to-use interface. Key features like post-purchase affiliate sign-up and customizable compensation settings are especially appreciated for their flexibility. The app's strong tracking capabilities and efficient payment processes are also highlighted as beneficial for e-commerce growth. Additionally, the customer support team is praised for their quick and effective service, with specific team members often receiving special recognition for their assistance.
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So you get 50 conversions per month for $119 (about $2.40 per conversion). Oh, you can upgrade to a whole 200 conversions per month.
And it doesn't matter what your price point is - sell a $5 product or a $500 product.
That's unscalable. A real business has affiliates that are doing 50 conversions per day. Much less per month. You want to give unlimited affiliates but say "up to 50 conversions per month" - ok, so if I have 120 affiliates we're assuming less than one conversion per month?
Now what kind of sense does that make?
No Access to Affiliate Marketplace: Refersion does not provide access to an affiliate marketplace. This means that merchants are unable to browse and select potential affiliates directly through the app.
Limited Affiliate Profile Visibility: A significant limitation is the inability to view detailed affiliate profiles within the marketplace. When launching an affiliate program, the marketplace primarily attracts coupon sites, and merchants cannot see critical information like social media profiles to assess suitability.
Marketplace Saturation with Coupon Sites: The marketplace tends to be dominated by coupon sites, which may not align with every brand's marketing strategy, making it challenging to find high-quality affiliates.
Thank you for your feedback - we are constantly evolving our offering and have shared these suggestions with our product team. Enhancements such as in-app discovery, robust profiles and more are on the horizon!
If you’re interested in re-exploring our platform in the future, we’ll be happy to keep you updated on new releases. We appreciate you giving Refersion a try and feel free to connect with us in the future via helpme@refersion.com.
Awesome App! There support is amazing as well!
Janice was very helpful in helping us setting Refersion up for our store!
Support is super helpful! John was so easy to talk to and work with!
Janice has made this process so easy and she is so helpful and so responsive. She has really helped in set up, guidance, and future success! Thank you! Todd
John from Refersion is exceptional. He made the onboarding process feel effortless and set us on a path to success. I feel like we're about to launch a groundbreaking e-commerce affiliate powerhouse. It couldn't have been better!
Everyone I interacted with was wonderful, but Kath and Janice were particularly outstanding! Despite the challenge of managing time differences, I consistently received prompt replies within 12 hours. Their responses were not only quick but also friendly and incredibly helpful. I had numerous conversations with Janice, who was always exceptionally supportive. Similarly, Kath was very approachable and went above and beyond to assist me. Their excellent service truly made a difference!
This is a rudimentary software that does an ok job and we've been running it for years. However it has lots of bugs that have been there for literally more than 5 years and they do not fix them or listen to feedback.
The app is poorly designed and has innumerable annoying nonsensical features, like notifications and popups that you cant get rid of after dismissing them literally 100 times. When you go to your dashboard log in it takes you to a log out page and asks you to create a new account. When you go to an affiliate it takes you to an error page using 1990s terminology "uh oh goose egg!".
Every time I go on here it is an exercise in irritation and frustration. Dont bother giving them suggestions they never listen.
Thank you for your feedback and we are sorry to hear about your experience. We have appreciated your partnership over the years and certainly regret that your concerns have not been addressed to your satisfaction.
Feedback from our customers is a priority for us and does play an integral role in helping to shape our product’s roadmap. We are reviewing your feedback and will work to incorporate improvements in upcoming development cycles. Though we haven’t been able to connect to discuss directly yet we will follow up again with your team when we have an update!
Andre Tan from Refersion is a literal life saver!
We have moved our affiliate program over to Refersion and they have held our hand every step of the way!
Andre answers every question thoroughly and also in a way we can understand (not so techy people over here).
Very grateful for all of their support & highly recommend their program!