Reviews (1,016)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for launching and managing affiliate programs, noting its user-friendly interface and smooth integration with Shopify. It allows for easy tracking of affiliate performance and customization of compensation plans. Features like post-purchase affiliate sign-up are appreciated for boosting sales and customer loyalty. The app's customer support, with team members like John, Janice, and Andre, is frequently praised for being responsive and effectively resolving technical issues.

March 1, 2024

I wouldn't recommend spending your money on this app. I've been using it for more than 8 months, and it hasn't generated enough sales to even cover its fees.

Trusador
United States
12 months using the app
Refersion, Inc. replied March 18, 2024

Thank you for your feedback and we are sorry to hear that your program has not launched to your satisfaction! While we firmly believe our app provides the tools to implement and run your affiliate strategy, it can sometimes take more time than expected to build a program. We certainly want you to see a return on your investment with us and we have made several attempts to connect with your team to help you strategize potential ways to grow your network or generate more conversions from the affiliates you’ve onboarded. When you are ready, please reach out to us via our support channel and we will be happy to help you.

September 22, 2023

Had some trouble uploading cvs files for an affiliate. John did an amazing job helping me out. THANK YOU JOHN:)

Dermalogica Switzerland
Switzerland
About 2 years using the app
October 17, 2023

Andre was incredibly helpful in problem solving and troubleshooting several questions we had with the program after switching to a headless website.

RHOBACK
United States
Over 3 years using the app
January 22, 2024

John was super helpful with merging my two accounts !

HockeyShot USA
Canada
About 1 year using the app
September 26, 2023

Jon got our account up and running in no time!

Home Detail UK
United Kingdom
4 months using the app
January 20, 2014

This is the app I'd been looking for!!! I did a lot of research but Refersion stood out from the rest! Not only is the functionality exactly what we needed, but they are constantly adding new bells and whistles to make it even better! The pricing is great too, but the real kicker is the customer support! Alex and the team at Refersion have bent over backwards to help us in every way possible to get it working exactly how we needed it to. I can't recommend this app enough!!! Simon

Ka'Chava
United States
Over 10 years using the app
May 2, 2014

I have used a number of affiliate platforms and Refersion is the very best and the only one I have ever recomended. Alex has created something that was easy to set up and simple to use. He is super helpful and quick to problem-solve with me. My affiliates and I are happy with Refersion!

We Choose Virtues
United States
Over 10 years using the app
August 4, 2015

Straightforward affiliate / customer referrals program. Was easy to get set up in a matter of minutes. My friends, associates, and loyal customers started sending me conversions same day.

No risk to start with the free plan. Then as the referral sales role in and you reach your limit, you get an alert and are only a few clicks away from upgrading to an appropriate paid plan.

Fiberflies
United States
About 9 years using the app
February 23, 2015

I'm only a few days in but so far I am extremely impressed with Refersion. The interface is clean, fast and extremely easy to set up. It makes me cringe thinking about the past year I wasted with a larger affiliate tracking service. The Post Purchase option is money, can't wait to get this off and running!

FantasyJocks™: Fantasy Football Trophies | Draft Boards | Championship Belts
United States
Over 8 years using the app
March 12, 2016

Excellent App! Easy to setup. We quickly got all of our affiliates setup and posting their links. Affiliate sales are already covering the app cost. Highly recommend to any business that wants a hassle free affiliate program.

Split Peaches
United States
Over 8 years using the app