Reviews (493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for running affiliate, influencer, and ambassador programs that boost sales with minimal ongoing work. They highlight fast, solution‑oriented support that often goes above and beyond. Key benefits include easy setup, a clean interface, post‑purchase affiliate sign‑up, flexible tracking and commission rules, simple PayPal mass payouts, solid reporting, and helpful integrations. Many say pricing is fair and the program quickly pays for itself.
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Keith was able to answer my question pretty fast. AND he provided me a report, which I was not expecting but am finding super helpful. So he gets 5 stars for going above and beyond my initial question!
Our team loves to overdeliver where and when we can. So glad Keith was able to help!
- Ryan, CEO
Eugene is great! All of them are awesome but they always work with me and help me create reports, thank you!
Eugene was absolutely fantastic. He went above and beyond to help us, and his responsiveness and speed in getting everything resolved were outstanding. It’s refreshing to work with a company that genuinely cares about its clients—he made sure every feature was clearly explained, never placed blame, and focused entirely on finding a real solution.
We’re currently evaluating whether to continue with Refersion, and I can confidently say that this experience—and Eugene’s exceptional support—is a major reason we’re staying. Truly impressive service.
I had a great experience with John assisting us on an urgent login issue. He was professional, understood the priority immediately, and his detailed guidance was key to the resolution.
John did a stellar and efficient job of quickly answering all of my questions. He deserves a cup of coffee.
John is always amazingly helpful and kind. :)
Quick and helpful response from Keith including a follow up to check I had what I needed. Good CX
Keith has been wonderful to work with while our Refersion account has been experiencing some tracking link syncing issues. He has been incredibly responsive, eager to help, and provides instructions in a clear, easy-to-follow way. He’s also been very patient and welcoming of all my questions as I’ve been learning to navigate the platform and the syncing process.
Thank you so much for all your help, Keith!
great customer service and help! had an issue installing it on one of our sites and Keith was super diligent in helping to resolve this and get everything working. Friendly and effective help!
We just made the switch to Refersion and I was so grateful to Eugene kind, quick, and clear responses throughout the process - thank you, Eugene!!!
