Reviews (1,025)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their affiliate programs, noting its seamless Shopify integration and easy-to-use interface. Key features like post-purchase affiliate sign-up and customizable compensation settings are especially appreciated for their flexibility. The app's strong tracking capabilities and efficient payment processes are also highlighted as beneficial for e-commerce growth. Additionally, the customer support team is praised for their quick and effective service, with specific team members often receiving special recognition for their assistance.

October 24, 2016

Great affiliate app. Perfect for newbies :-)
www.weartf.com

Weartf
United States
2 months using the app
October 12, 2016

Great app! So easy to setup (compared to some of their competitors for which it was a total mess)

Updeez
Belgium
2 months using the app
September 28, 2015

I really liked Refersion for the ease of use and great integration with Shopify. The support is absolutely outstanding too. Only thing is that their plans don't work for me. The free plan gives me 15 affiliates but these 15 affiliates don't generate enough conversions to justify the jump to the next level (about $27/month). What I would need is a plan at $5/month for say 100 affiliates and maybe $50/month in sales. You know, that way I can get enough affiliates to generate the income so I need to sign up for the next level. Other than that it's a great app and I'm really sad that I am forced to change to a different provider.

Feel The Relaxation
Germany
Over 4 years using the app
April 20, 2019

OK lets' lead with the Customer Service, very quick replies, follow ups and they are doing everything they can to make your experience as good as possible but I have only just started setting up my app. So far it seems really easy and Im feeling optimistic, specially because the amazing Customer support.

BRANDSON
Iceland
2 months using the app
June 23, 2016

It works with one affiliate. It seemed that they would promote our site to get affiliates to find us. So far we have had no other affiliates sign up.

Bepurebeauty
United States
Over 4 years using the app
May 4, 2020

Nick is an absolute legend! Talked me through everything giving me a clear mind on how to do everything!

Wine Stash
Australia
2 months using the app
June 14, 2019

This app is very easy to use and the customer service is amazing. Emma helped me go thru the app and learn how to use it and always answered all my questions with professionalism. She was always on top of it!

Knoty Resort Wear
United States
2 months using the app
February 24, 2017

We recently decided to add an affiliate page to our site. There are a few affiliate apps on Shopify, but Refersion had the features we needed. We have a fair amount of affiliates now sending us business, and the app does as described. Can't really ask for more. www.TrafficPros.org

Trafficpros
United States
2 months using the app
June 3, 2016

Thank you Brittany for saving the day! Smooth sailing from here on out.

Champ De Fleurs Skincare
United States
2 months using the app
May 21, 2016

On average we receive 100 emails a week from individuals seeking to be a sponsored athlete or brand ambassador. It has been a tedious process to read through every email and select the individuals that would qualify to be a brand ambassador and we had a hard time rejecting hundreds of individuals because of the areas they didn't qualify in... we wanted our customers to feel like they're apart of the brand and earn money while sharing our apparel with their friends and families. That's when we started researching different affiliate programs and finally discovered Refersion. This app has been a great experience for us and our brand. We have close to 500 affiliates and the generated sales are tremendous! We allow our affiliates the opportunity to become a brand ambassador (which has greater perks and advantages... free apparel... social media exposure... etc)... but they have to generate 50 sales.

There are a few flaws with refersion that we have encountered. 1) Affiliates will 'double dip'. They know that they will receive a payout for the sale they get from customers using their code. Then they will use the code on their personal orders... thinking they will receive a discount on their order and on top of that get an additional payout from refersion. 2) Cost of referesion app keeps getting exceedingly pricey due to the amount of affiliates signing up. 3) Payout isn't automatic and now that we have caught affiliates 'double dipping' we have to manually go through ALL affiliates sales and manually readjust the payout amount.

Love Fitness Apparel
United States
About 4 years using the app