Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

June 19, 2022

This app a great tool to collect reviews from our customers and get real insights into what our customers are most happy about.

Kitchway
United Kingdom
Almost 3 years using the app
Reputon replied June 19, 2022

Hello,

Thank you for the 5* review! We appreciate your feedback.

Reputon Team

October 20, 2020

love this app. works exactly as it should. we have received so many great reviews already. highly recommended

Just Calendars
Australia
Almost 3 years using the app
September 27, 2022

Agréablement surpris par la capacité de Reputon reviews app d'épingler un avis plutôt négatif et d'éviter sa diffusion automatique sur internet. Nous pouvons désormais étudier le bien fondé de la réclamation et traiter avec le client sans retombées négative sur notre notoriété. Merci Reputon

Atelier Vintëkk
Morocco
Over 2 years using the app
Reputon replied September 27, 2022

Cher client,

Merci d'avoir pris le temps d'écrire la critique.

Faites-nous savoir si vous avez besoin d'aide en nous contactant à info@reputon.com.

Salutations,
Équipe de Reputon

Edited February 28, 2023

I think this is a great way to correspond with our customers and get theirs reviews on products, shipping, delivery, and customer service.

Pilots HQ LLC.
United States
Over 2 years using the app
July 28, 2021

This app has worked really well for us so far. We've had many wonderful reviews and only had two negative reviews so far; however, receiving these negative reviews privately is great because it allows you to work out what the problem is before receiving a negative review publicly. That is by far the best feature!

Magic Door Pillows
Australia
Over 2 years using the app
Reputon replied July 29, 2021

Glad to know our app is helping your business to get more reviews! Thank you for the high rating!

Reputon Team

June 21, 2020

Excellent App super easy to setup and use and so far it has been extremely effective for my store :)

Special Needs Australia
Australia
Over 2 years using the app
October 31, 2020

Easy to set up, we will see how it performs! One annoying thing though, it's not clear how to change the email template with regard to the "smile rankings". They don't seem to have any effect on pre-filled start rankings for google which is not very seamless - and without that they are a bit gimmicky.

Pokemart
United States
Over 2 years using the app
June 3, 2019

really gr8 app to improve visibility for e-commerce shops. highly recommendet for new buisnesses and also for established!

DAMN13 CLOTHING
United Kingdom
Over 2 years using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!

September 5, 2019

Very easy to set up and use. Perfect app to get more reviews. Really enjoy the simplicity of the emails sent to customers.

Wild Quagga
South Africa
Over 2 years using the app
March 12, 2021

What a fantastic app! Helps convert unhappy customers to happy ones apart from getting us Google Reviews for our jewellery! Highly recommend this app - received 44 Google reviews in a matter of days which increases credibility and trust for our product!

Eina Ahluwalia
India
Over 2 years using the app