Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,359)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for quickly enhancing online reputation by boosting positive reviews, which may increase sales. It features an easy setup, user-friendly interface, and effective email system that bypasses spam filters. The integration with Google Reviews and the ability to manage negative feedback discreetly are significant benefits. Merchants also value the responsive customer support and smooth performance.

Edited February 28, 2023

I think this is a great way to correspond with our customers and get theirs reviews on products, shipping, delivery, and customer service.

Pilots HQ LLC.
United States
Over 2 years using the app
July 28, 2021

This app has worked really well for us so far. We've had many wonderful reviews and only had two negative reviews so far; however, receiving these negative reviews privately is great because it allows you to work out what the problem is before receiving a negative review publicly. That is by far the best feature!

Magic Door Pillows
Australia
Over 2 years using the app
Reputon replied July 29, 2021

Glad to know our app is helping your business to get more reviews! Thank you for the high rating!

Reputon Team

June 21, 2020

Excellent App super easy to setup and use and so far it has been extremely effective for my store :)

Special Needs Australia
Australia
Over 2 years using the app
October 31, 2020

Easy to set up, we will see how it performs! One annoying thing though, it's not clear how to change the email template with regard to the "smile rankings". They don't seem to have any effect on pre-filled start rankings for google which is not very seamless - and without that they are a bit gimmicky.

Pokemart
United States
Over 2 years using the app
August 21, 2023

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The Real Deal.
Australia
30 days using the app
June 3, 2019

really gr8 app to improve visibility for e-commerce shops. highly recommendet for new buisnesses and also for established!

DAMN13 CLOTHING
United Kingdom
Over 2 years using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!

Edited August 19, 2020

Handy app but came across an issue that meant that a bunch of our customers were sent a review request before they received their order. Changing the settings in admin area didn't fix this, have notified developer, but no reply as yet.

Woodruff and Co
Australia
Over 2 years using the app
September 5, 2019

Very easy to set up and use. Perfect app to get more reviews. Really enjoy the simplicity of the emails sent to customers.

Wild Quagga
South Africa
Over 2 years using the app
March 12, 2021

What a fantastic app! Helps convert unhappy customers to happy ones apart from getting us Google Reviews for our jewellery! Highly recommend this app - received 44 Google reviews in a matter of days which increases credibility and trust for our product!

Eina Ahluwalia
India
Over 2 years using the app
July 23, 2021

This is a great app that has helped us tremendously. As well, this team replies very fast and has good customer service!

NorthernScrubs
Canada
Over 2 years using the app
Reputon replied July 26, 2021

Thank you so much for your kind words and for 5* review!

Reputon Team