Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.

July 14, 2021

perfect app! it blocks whenever you have a bad comment and you can work on the issue. Otherwise it easy to install and to put on your website

The Fake Fromagerie
France
About 1 year using the app
Reputon replied July 14, 2021

Thanks for using our app! We appreciate your review and kind words!

Reputon Team

Edited November 23, 2022

J'ai suivis les conseils d'une autre personne et je suis ravie de cette application. Le retour des avis est efficace.

1971
Belgium
About 1 year using the app
Reputon replied October 13, 2021

Merci pour l'avis 5* ! Nous sommes heureux de savoir que notre application aide votre entreprise à se développer !

Reputon Team

April 29, 2023

Thank you for letting me know of a negative review and land giving me the opportunity to reach out to the customer on time.

thekurtalady
United States
About 1 year using the app
Reputon replied May 2, 2023

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

February 24, 2021

Thank you! Reputation always us to work with customers prior to emotion based negative feedback that revolves around issues our company has no control over.

Hair Care Canada
Canada
About 1 year using the app
September 8, 2023

Super bedienung. Viele auswahlmöglichlkeiten, Optimalter Rahmen für eine Kostenfreie anwendung

Ihlow Performance
Germany
About 1 hour using the app
Reputon replied September 11, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Sollten Sie Hilfe benötigen, zögern Sie bitte nicht, uns jederzeit unter info@reputon.com zu kontaktieren

January 22, 2022

I used this app to help me show future customers how happy my current customers are about my toothpaste company. It’s a big help

Ray Of Light Smile
United States
About 1 year using the app
Reputon replied January 23, 2022

Thank you for the 5* review! We are happy to know the app helps to grow your business!

Reputon Team

June 9, 2020

I love this app, amazing service and very good free plan, they boosted my reviews a lot and I am really thankful.

Vapeslough
United Kingdom
About 1 year using the app
July 13, 2021

Thank you for the heads up on customers reviews whether good or bad! I am always able to make sure my customers are happy by responding in a timely matter! I love this app!

Urban Elite Beauty
United States
About 1 year using the app
Reputon replied July 14, 2021

Thank you for the 5-star review! We appreciate it and happy to know our app is helping you!

Reputon Team

Edited November 22, 2021

This is a fabulous app, which prevents malicious and bad reviews being put up over the internet. We are really grateful for Reputon as sometimes you can get customers who are malicious or lie on reviews. There customer service is great too! Would 100% recommend.

Shaks Boutique
United Kingdom
About 1 year using the app
October 13, 2020

A bit of a pain to send Pending emails manually, but other than that it's very satisfying, especially with the review filtering feature!

KEMIMOTO
Hong Kong SAR
About 1 year using the app