Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,360)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for quickly enhancing online reputation by boosting positive reviews, which may increase sales. It features an easy setup, user-friendly interface, and effective email system that bypasses spam filters. The integration with Google Reviews and the ability to manage negative feedback discreetly are significant benefits. Merchants also value the responsive customer support and smooth performance.

June 7, 2019

I use this app to help with customer feedback.
This is a good method to grow your business through google and social media.
setting up is a breeze

F&K POWERTOOLS PTY LTD
Australia
2 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews!

February 17, 2022

Great app! The has an Nice and easy interface with true results. Customers really interact. Thank you guys

RAG Tailors
Portugal
2 months using the app
Reputon replied February 17, 2022

Thank you for having time to write the review! We are happy to know you have had a great experience!

Reputon Team

October 26, 2022

This is the fifth store where I install this app. Getting several 5* reviews every month on Truspilot is amazing.

Summum Coffee
United Kingdom
2 months using the app
Reputon replied October 26, 2022

Hello,

Thank you for the review.

Please, let us know the problems you have by sending email to info@reputon.com

Thank you.

Reputon Team

June 28, 2020

It helped get more feedback from my clients. Very good. And very practical for the clientes as well.

Be Olivia
Brazil
2 months using the app
October 21, 2019

Thank you for the application.
I am a new seller and need reviews for my new brand.
Hope I will enjoy the first few reviews and upgrade to a plan

M Fresco, Inc
United States
2 months using the app
Reputon replied October 28, 2019

Thank you! Hopefully Reputon will boost your rating soon!

February 13, 2020

Still using the free version and we have seen a jump in daily page views - about 30% more page views in 6 weeks. We are going to likely upgrade as the orders seem to also be jumping 30%. Was this app the reason why? Too early to tell, but we have had 7 (5) Star reviews and (1) 4 Star review. Google is likely rewarding us with better organic placement. Worth a shot if you are on the fence.

NISupply
United States
2 months using the app
April 9, 2024

gppd

Glamour Gallery
India
5 days using the app
October 31, 2019

Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online.
Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.

Glownar Aesthetics
United States
Over 3 years using the app
July 28, 2020

Bis jetzt kein Problem gehabt. Ich warte immer noch nach meinem ersten Review. Heute installiert und eingestellt. Ich hoffe, ich bekomme bald mein ersten Review.

Donabee Store
Germany
2 months using the app
Edited January 20, 2022

After some service from Shopify support I got this app working well and am able to communicate with customers who are dissatisfied. and thank customers who are satisfied.

Schatzi's Hidden Treasures
United States
About 3 years using the app
Reputon replied January 20, 2022

Dear Client,

We are very sorry you had issues with Logging In.

There was some very short maintenance work on our servers.

But we've fixed it already.

Kind regards,
Reputon Team