Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,278)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficiently gathering positive customer reviews and managing online reputation. Key features include a user-friendly interface, easy customization of email templates, and a special function that redirects negative feedback for direct resolution. Merchants also appreciate its reliable performance, responsive customer support, and compatibility with Shopify and Google Reviews, making it a top choice for enhancing customer trust and boosting sales.

Edited July 30, 2019

Wanted to be able to configure all ratings across platforms and this app allows me to keep track of all!

Jeunesse Facial Aesthetics
United States
Over 2 years using the app
October 22, 2019

I use this app I like and help a lot to my site to leave the feedback from customers nice work guys!

shoesforyouonline.ca
Canada
About 2 months using the app
Reputon replied October 28, 2019

Thank you! Hopefully Reputon will boost your rating soon!

May 17, 2019

help full app really good ..........................................
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Kovo Sports
United Kingdom
About 2 months using the app
July 31, 2022

I use this course to help generate and retain new and old customers, it takes money to make money and the results of this service is worth the price.

FreshTwoDeath.Com
United States
About 2 months using the app
Reputon replied July 31, 2022

Dear Customer,

Thank you for having time to write the review.

We appreciate your feedback. Let us know if you need any help!

Reputon Team

January 5, 2022

Easy to setup and automatically sends emails asking for reviews and if the review is bad it sends them to you or good it sends them to review sites. Such a great idea to avoid bad reviews and be able to directly interface with customers to alleviate the problem and turn a potentially bad review into a good one.

EMP.Parts
United States
About 2 months using the app
Reputon replied January 5, 2022

Thank you for having time to write the review! We appreciate your feedback. It helps us to make our app better!

Reputon Team

October 24, 2019

I'm glad I got this app for my store to help me boost some reviews on Facebook especially. I had a few questions for customer service, and I must say the person I dealt with was really trying his best to help, much appreciated! Try this app out, this one seems pretty promising and I've looked into quite a few.

M A Y H A N A jewelry
Canada
About 2 months using the app
Reputon replied October 28, 2019

Thank you very much for the positive feedback!

March 12, 2022

I only installed today but excited to see this working and get more customer reviews coming in soon.

The Cake Mixer
New Zealand
Over 2 years using the app
Reputon replied March 13, 2022

Hello,

Thank you for having time to write the review! We hope the app helps you to grow your business.

If you have any questions, please, contact us via info@reputon.com

Reputon Team

May 26, 2020

Great app for getting reviews and very easy to use! I would suggest getting the standard plan at least so you can regulate how many times your customers get their emails. It would also be nice if you could manually send or block these emails for some customers as well. Overall a great app and I highly recommend!

A Cottage in the City
United States
About 2 months using the app
September 6, 2019

I notice a big jump in visitors when i use this app. Now to get them to buy.Sigh... ;) Hopefully soon

The Secret Cottage LLC
United States
About 2 months using the app
August 25, 2021

Really enjoyed using the app, the setup was great and somewhat automated which was really helpful. It streamlined the major follow up process for me, and helped collect some additional reviews. However, unfortunately Yelp platform still keeps hiding, I wish the app could actually establish some relationship to prove authenticity of these reviews.

Rozgol's
United States
About 2 months using the app
Reputon replied August 26, 2021

Thank you so much for your support and for 5* review! Can you send us more info regarding Yelp issue?

Reputon Team