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A lot of times it won't open up or let me print labels. Takes a while to create products. I do love the fact that it allows you to print multiple labels at once.
Thank you for reaching out and for leaving your feedback. I'm glad to hear that you're enjoying the ability to print multiple labels at once which is hopefully speeding up the entire fulfilment process for you.
I'm sorry to hear that you've experienced issues loading the app and getting it working properly, however, so I will be sending you an email shortly so that we can discuss this in more detail and hopefully get this resolved for you. Thanks again and I look forward to speaking with you about this moving forward. -Victor, Shopify Support
Not working properly in Safari, Chrome is fine.
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Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! Currently, it is a known issue that the app can sometimes not work with Safari. I'm glad you were able to use Chrome as it works great on this browser. I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app to send to our development team. Hopefully we can get it fully working on Safari soon! I hope to hear back from you!
- Alex, Shopify Support
There's not enough supported label options. Personally, I need to print 2" X 1" labels, and I use a Rollo printer.
The option to create custom label sizes would be great.
Thank you for writing your review and providing your feedback to us here. I can see why greater flexibility in terms of label sizes would be a useful option for your business so I will be submitting your feedback to our development team for their consideration. We are always looking for ways to improve our platform and the apps we offer, and merchant feedback plays a large part in determining what changes and features can be implemented. Thank you once again for letting us know your feedback. If you have any further questions about the app, please reach out to our support team at anytime. -Victor, Shopify Support
VERY INCONSISTENT. HAVING TO CONSTANTLY ADJUST SETTINGS AND LABEL SIZES, PROCESS IS WAY MORE COMPLICATED THAN BEFORE.
Thanks for taking the time to share your feedback! We're always working to make sure our apps function properly for our merchants, so I’ve followed up with you via email so we can take a closer look. - Lauren, Shopify Support
I really do like this app and for me, so far it's been user friendly and easy to use. Down side? I wish it was compatible with Zebra label printers. I like that printer because it has a continuous retail tag option that's not an adhesive label. With this, I need to print my price tag on an adhesive label and then stick it to a tag that I then secure to my clothing items using a retail gun. Maybe Dymo will get on board with a continuous feed, non adhesive retail tag. I can only hope...and write a review ;-)
Great app, easy to use. There's definitely a learning curve to figure out the best process for your store but would recommend it to anyone that has an in-person store and/or fulfillment that requires a barcode. I wish they had the function of QR codes -- where the store could use to ring up but the customer could also scan to see online.
I'm glad to hear that you are enjoying the app and have found it easy to use, and thank you for sharing that feedback with us here. I can certainly see why being able to generate QR codes and print them out for you to scan would be helpful, so I will go ahead and pass your feedback onto our development team for their consideration. -Victor, Shopify Support
I works till you have a problem and then zero support. I have a few items that no matter what I do it will not create a barcode. I contacted support and nothing. I will be changing to a different barcode app.
Hi, there! Thank you for providing us with this feedback on your experience. I'd love to try and work through any issues with the application you might have encountered and will be following up with you via email shortly! We can continue our dialogue on this there. Thank you! -Oliver, Shopify Support
App doesn't work anymore. App worked perfect until last week. Now it won't load, and we can't make new labels or print any. The app will not open anymore.
Thank you for reaching out with your concerns. Based on some tests, the app is working as expected and perhaps is caching on your end. Please clear your cache and cookies to resolve the issue, but reach out to us directly if it persists here: https://bit.ly/2AWw5VA. -Olivia, Shopify Support
It would be a good app if it made for sense when selecting product to print labels from. It forces you to select them in shopify then opens this app then you have to reselect them one by one. Why not just add a select all button?
Hi, there. Thank you for taking the time to leave this review and feedback. I can certainly see how a "select all" option would be a valuable feature, I would be happy to send this feedback up to our developers for future consideration. In the meantime, what I'd suggest, is using the bulk actions from your Shopify admin.
You can try this out by, heading to Products > All Products, clicking on the checkbox to the left of the product thumbnail, and then on "more actions" and scrolling down to "print barcodes." That's how you can add items to the print queue in bulk, and then you will need to select your label template and label quantities from there. I hope this helps you out moving forward and thanks again for your review! -Marty, Shopify Support
I love this app! Finally an easy way to make the labels and assign barcodes to products.....and this app is FREE!! This app is very easy to use and I am able to quickly create labels with barcodes.