Reviews (559)

Overall rating
2.2
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
Edited May 2, 2019

App works perfectly! We had 1,500 barcode labels across many different products loaded in 2 days in a new location.

Was concerned based on previous reviews, but running Dynmo printer with Mac computer was simple and efficient.

We did NOT use Dynmo software, just make template in Shopify, choose product (or variant) and print!

Blue Whale Trading Company
United States
9 months using the app
March 22, 2021

I used this app to start using barcodes for the very first time and it was seamless. Very easy to use and a great time saver for stock control. Thanks

Gateside Plant Centre
United Kingdom
9 months using the app
April 18, 2019

I do love how fast this prints barcodes & that you can choose to print multiple products from filters. The big thing missing is a recent add list! It's really nice if I get in multiple vendors.

Wild Dove Boutique
United States
9 months using the app
May 25, 2019

We do not like the new app. The printer and label default changes each time the app is open. The old application was far better.

Santa Fe Clay
United States
9 months using the app
Shopify replied May 27, 2019

Thank you for sharing your feedback with us! Our team works hard to improve the Retail Barcode Labels app functionality so we’d like to look into this further for you. I’ve reached out to you via email, hope to hear from you soon! -Lauren, Shopify Support

March 24, 2021

Hi! I love these barcodes but needs help making multiple item barcodes per sheet. Can you help me with that? Thank you!

Curvy Beach
United States
8 months using the app
Shopify replied March 31, 2021

Thank you for reaching out and I'm glad to hear that you're enjoying the app! In terms of customizing the barcodes, the options available to you may depend on which type of printer you're using, or how you have your template set up.

I would recommend reaching out to our support team directly so that you can be authenticated on the store and we can take a closer look at trying to get your barcode labels set up correctly. You can do so via this link: https://bit.ly/2AWw5VA. -Victor, Shopify Support

February 3, 2019

The updated version of this requires so many steps. Unable to print easily one barcode if required. Already looking for something simpler. Required change of hardware as well

The Commons Studio and Exchange
Australia
8 months using the app
Shopify replied June 16, 2019

Thank you for sharing this feedback! We’re always looking to improve apps with this kind of information, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and if there are any other recommendations you would like to make, you can reply to that email. I would like to help you voice your concerns and forward them to our developers. Thanks!
-Bo, Shopify Support

December 24, 2021

DESTROYED MY BUSINESS ON CHRISTMAS EVE! After 9 months of uneventful use this grinchy piece of software decided to overwrite every single barcode on all 35,000 items at my stores. We don't know how. Shopify support doesn't know how. No one can do anything. The staff at our multiple locations have had to manually search for every item in the POS, forcing customers into long checkout lines. Even with uploading backup data, we are going to have to burn payroll to rescan at least 2,000 items. This app has turned this jolly fella into a full on scrooge. Humbug I say, Humbug!

The Nerd Mall
United States
8 months using the app
Shopify replied January 5, 2022

Hey, there. Sorry to hear about the issues caused by the overwrite. While we don't have any additional information how that could have happened, this may be something that our Technical team can look into. Please get in touch with our Support team again by visiting the Shopify Help Center (https://bit.ly/3cJkx8V) and make a request to have this issue escalated.

With a large product catalog, we do recommend making a backup in the event this happens again. There are a couple of options you can consider for doing this, such as by exporting a copy of your products to a CSV file (https://bit.ly/3wCodAB) or using a third-party app, like Rewind Backups (https://bit.ly/3vBrb7f).

Thanks again for taking the time and bringing this to our attention. -Elias, Shopify Support

January 8, 2019

This app used to be great!!! After changes it doesn't work at all. Please revert back to last version ASAP!

Choose Happy Clothing
United States
8 months using the app
April 5, 2019

The old barcode app I used was awesome. This one prints funky and it's a pain to create barcodes and print them.

Southern Twang Boutique
United States
8 months using the app
Shopify replied June 4, 2019

Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support

Edited March 9, 2019

House of Ke`Chic
I love this app! It is making checkout a breeze for my associates! We love being able to scan directly from our tablet. No barcode scanner is needed.

House of Ke'Chic
United States
8 months using the app