Retail Barcode Labels , 538 reviews
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We are no longer able to access the Retail Barcode Label App - we are getting a message that the IP address is not recognised. Have tried deleting the app & re-installing it, however when we try to re-install it, it also shows a message that the IP address is not recognised.
I have emailed the support email address without response. I am very disappointed by this & it is affecting our ability to run our business.
Thank you for your review and for bringing this issue to our attention. I'm sorry to hear that you are having difficulties accessing the Retail Barcodes app, but I'm glad that you've reached out to our Support team. I would be happy to look into the status for you, so I'll be sending you an email shortly with an update and some troubleshooting steps. Thanks again! -Julie, Shopify Support
I really do like this app and for me, so far it's been user friendly and easy to use. Down side? I wish it was compatible with Zebra label printers. I like that printer because it has a continuous retail tag option that's not an adhesive label. With this, I need to print my price tag on an adhesive label and then stick it to a tag that I then secure to my clothing items using a retail gun. Maybe Dymo will get on board with a continuous feed, non adhesive retail tag. I can only hope...and write a review ;-)
Not working properly in Safari, Chrome is fine.
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Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! Currently, it is a known issue that the app can sometimes not work with Safari. I'm glad you were able to use Chrome as it works great on this browser. I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app to send to our development team. Hopefully we can get it fully working on Safari soon! I hope to hear back from you!
- Alex, Shopify Support
Great app, easy to use. There's definitely a learning curve to figure out the best process for your store but would recommend it to anyone that has an in-person store and/or fulfillment that requires a barcode. I wish they had the function of QR codes -- where the store could use to ring up but the customer could also scan to see online.
I'm glad to hear that you are enjoying the app and have found it easy to use, and thank you for sharing that feedback with us here. I can certainly see why being able to generate QR codes and print them out for you to scan would be helpful, so I will go ahead and pass your feedback onto our development team for their consideration. -Victor, Shopify Support
I love this app! Finally an easy way to make the labels and assign barcodes to products.....and this app is FREE!! This app is very easy to use and I am able to quickly create labels with barcodes.
A lot of times it won't open up or let me print labels. Takes a while to create products. I do love the fact that it allows you to print multiple labels at once.
Thank you for reaching out and for leaving your feedback. I'm glad to hear that you're enjoying the ability to print multiple labels at once which is hopefully speeding up the entire fulfilment process for you.
I'm sorry to hear that you've experienced issues loading the app and getting it working properly, however, so I will be sending you an email shortly so that we can discuss this in more detail and hopefully get this resolved for you. Thanks again and I look forward to speaking with you about this moving forward. -Victor, Shopify Support
There's not enough supported label options. Personally, I need to print 2" X 1" labels, and I use a Rollo printer.
The option to create custom label sizes would be great.
Thank you for writing your review and providing your feedback to us here. I can see why greater flexibility in terms of label sizes would be a useful option for your business so I will be submitting your feedback to our development team for their consideration. We are always looking for ways to improve our platform and the apps we offer, and merchant feedback plays a large part in determining what changes and features can be implemented. Thank you once again for letting us know your feedback. If you have any further questions about the app, please reach out to our support team at anytime. -Victor, Shopify Support
VERY INCONSISTENT. HAVING TO CONSTANTLY ADJUST SETTINGS AND LABEL SIZES, PROCESS IS WAY MORE COMPLICATED THAN BEFORE.
Thanks for taking the time to share your feedback! We're always working to make sure our apps function properly for our merchants, so I’ve followed up with you via email so we can take a closer look. - Lauren, Shopify Support
I just read all the reviews...is Shopify ready to do something NOW? I hope so...
My Review: I used the Barcode Printer many times a day and was quite happy with it's functionality...in particular the fact you could see all the products you recently updated/loaded and assign barcodes for all at the same time. The new Retail Barcode takes way longer, requiring that you go into each product, assign barcode and print. When you ask to assign barcodes it says 'When all barcodes have been created, you’ll see an update on this page.', yet that does not appear, instead you need to go into each individual product and print... Why not test these updates with actual customers to ensure your clients will benefit, versus removing functionality that they actual need in order to be productive??? Call it a pilot... Not happy at all.
Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support
This printer prints on every other label in the printer. It has wasted a roll of label printers in 2 days. It doesn't even center the print. I can't print labels for new merchandise coming in the store at this point. Shopify help! This label printer is a total piece of crap!
6/11/19-Update. After much early frustration, this printer is now consistently working well on Google Chrome. Thanks for the fix Shopify
Thank you for sharing this feedback! I'm sorry to hear you're having issues with printing your barcode labels and that you've gone through a roll of labels in the process. It sounds like these issues might be caused by your printer settings, so I’ve followed up with you via email we can investigate this further. I hope to hear back from you soon! - Lauren, Shopify Support