Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
October 17, 2022

Why does Retail Barcode limit a dumbell label to 1 line? We would love to be able to use Retail Barcode Label to print our Dymo dumbell labels, but we print 2 lines on them and need 4 fields. The dumbell fits all of the text. Saying this APP allows you to "create custom templates" is not really true. Right now we have to export product data and then merge with the Dymo template, but the exports take more time and because Shopify limits product list in admin to 50 records per screen, we end up exporting multiple documents. Please fix Retail app to allow TRUE customer design. We print 2 lines on dumbell labels for all of our products, so there is no reason we should be limited to 1 line of text in Retail Barcode App.

Q Evon
United States
About 1 year using the app
Shopify replied November 8, 2022

Hi there, Q Evon. Thanks for taking the time to leave us a review! We're sorry to hear that the current functionalities of the app don't support what you're trying to do with your labels. I'm happy to take your feedback here to our Product Team, so they can consider adding more lines of texts for certain labels in a future update. I can't promise when it may happen, but you can rest assured that our team will be aware of your request. -Imogen, Shopify Support

April 7, 2021

I was using this app for the last few months and didn't have any issue. Today it has stopped creating barcode when I am after getting a huge delivery in causing me a load of backlog. I uninstalled it and reinstalled it and it still won't work.

Pat Lane Shoes
Ireland
About 1 year using the app
Shopify replied April 21, 2021

I'm sorry to hear that you've had this issue with the Retail Barcode Labels app but thank you for letting us know here in your review. It sounds like this is an issue we may be able to troubleshoot for you, so I'd recommend reaching out to our support team directly for assistance: https://bit.ly/2AWw5VA. They'll be able to authenticate you on the store and take a closer look at things for you. -Victor, Shopify Support

Edited February 11, 2020

Why did you take away the auto print feature for labels? Now we have to go through 2 extra steps, it's not as easy and streamlined?! Would love to see the auto print feature return.

O N A T A H
United States
About 1 year using the app
Shopify replied March 3, 2020

Thank you for writing your review and providing your feedback to us here. We aim to make the app as streamlined as possible and I hope the ability to create and print labels in bulk still makes the process straightforward for you, but I can appreciate why this feature would make the process even faster. I will be sure to pass your comments onto our development team. Thanks again! -Victor, Shopify Support

April 24, 2019

This app makes it SOOOO much easier to print labels. We customize our labels, which Shopify didn't originally allow, and so we used to download and use the Dymo app and have to print one by one. It was a pain. Now, it's much easier. The only challenge with this app is our scanner doesn't read the labels unless I change the printing preferences. It's not a big deal but adds several extra steps, which slow down the process. That's really the only issue.

TWIGS & TIN
United States
Over 1 year using the app
February 13, 2020

This app is super simple to use and very efficient. Totally recommend it! My only concern is that if you have printed barcodes in your items and you push the button of create new bar codes it will erase all the other barcodes you previously had. and there is no way to have them back unless you enter them manually.

Uranta Mindful Clothing
Mexico
About 1 year using the app
April 8, 2019

Prints faster than the previous barcodes app. Since this is Shopify managed I expect a bit more in terms of customizability. Need to add the ability to customize fonts, font size, dividers between variants, and placement

THE CELECT
United States
About 1 year using the app
Edited December 29, 2020

I like this app because it helps me to keep a good count on my inventory and helps others using the store front to know if they are ringing up the correct items. I do not like that I can't view templates to delete on the first page past a certain point.

Franklin Dovecote
United States
Over 1 year using the app
February 16, 2019

This is not working for me and the old app is days away from being discontinued. We use 1" x 1" Dymo labels and I cannot get them to print correctly. You can't even read the price when they print out... not good

BLACKBARN Shop
United States
About 1 month using the app
Shopify replied June 17, 2019

Thanks for taking the time to share your feedback with the Retail Barcode Labels app! If information is printing outside of the designated space, it could be something in the printer settings that is affecting it. You can try using Chrome and following the recommended print settings here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels

Our development team is always looking at ways to improve the functionality of our apps, so I’ve followed up with you via email so we can take a closer look at the issue you are having as well as document any additional feedback you may have. Looking forward to connecting soon!

- Alex, Shopify Support

October 25, 2019

This Simple barcode app gets the job done. Works great with our Dymo printer. Great way to speed up the order process without having to pay for barcodes. Barcodes do not work with other marketplaces but are great for internal usage
RandomSwag.com

Random Swag
United States
About 1 year using the app
June 29, 2020

I used this app to create and print a barcode for an item that had just arrived and it erased and updated ALL of my barcodes in the system. THOUSANDS of items have to have barcodes reentered into the system. WEEKS worth of work.

PB&J Archdale
United States
About 1 month using the app
Shopify replied July 21, 2020

Thank you for leaving this review. I'm so sorry to hear that you had a frustrating experience with the app. I would like to take a look into the account to find out what happened and see if there's anything I can do to help. I have sent you an email in order to investigate. Please respond to that email whenever you're able to. -Sophia, Shopify Support