Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
November 25, 2021

No email back from support, barcodes are invalid. It would be a great app if the barcodes worked for google shop.

Phonesreborn
United States
8 months using the app
Shopify replied November 30, 2021

Thank you for writing your review and I'm sorry to hear that you did not receive a response back from our support team. If you're still experiencing issues with the barcodes, please reach out to our team again who can also be contacted via callback and live chat: https://bit.ly/2AWw5VA. -Victor, Shopify Support

November 9, 2019

I needed a while to figure out how it works. Lately we don't have any problems. Except it needs a long time to create the barcodes.
Of course, we would be happy, if this app would make it possible to create barcodes and print them directly from the inventary, right when products come in.

Nauli
Germany
10 months using the app
January 29, 2020

This app is a little gliltchy. It doesn't always create all the barcodes for new items, it doesn't have a cart or easy way to print tags for new items, and just about every other time, it doesn't populate the print window and you have to generate tags again. Very time consuming and only works with Dymo label printers, which are marginal also. I expected much more!

Damselfly Clothing Company
United States
28 days using the app
Shopify replied February 26, 2020

Thank you for leaving this review. To create barcodes for new products only, please follow these steps (http://bit.ly/2w4VxG2) to add barcodes to any products or variants that don't currently have a barcode assigned to them.

In terms of the issue you mentioned with the print window not populating, this may be a browser issue. I recommend testing this out in a Chrome browser to see if the same problem occurs.

I'm going to send you a follow up email to check in and make sure this information helps resolve your queries. Speak soon! - Rae, Shopify Support

Edited March 9, 2019

House of Ke`Chic
I love this app! It is making checkout a breeze for my associates! We love being able to scan directly from our tablet. No barcode scanner is needed.

House of Ke'Chic
United States
8 months using the app
July 13, 2020

Messes up ALL your barcodes. I have had to go back over 500 barcodes repeatedly until I eventually figured out it was this app messing everything up. Avoid.

Season Cookshop
United Kingdom
27 days using the app
Shopify replied August 6, 2020

Thanks for taking the time to share your review. I'd like to take a look into this issue for you and offer some guidance. I'll be sending you an email shortly so we can discuss this further. If you are still needing assistance, feel free to respond to my email directly and we can continue from there. Thanks! - Julie, Shopify Support

July 25, 2019

It does the job and works most of the time. Few times their system seem to be down but always working again if I come back in an hour. I would like more options for looks, but for a free app it does everything I need it to do 98% of the time. For the price I can't help but rate it highly for that.

TheAnimeCode
United States
8 months using the app
January 8, 2021

This app is really frustrating. It doesnt create barcodes consistently. It logs out of shopify & is just a frustration.

Rock Paper Scissors
United States
7 months using the app
Shopify replied January 11, 2021

Thank you for taking the time to provide your feedback here; I'm sorry to hear you're having trouble with the app. I'd like to help you troubleshoot these issues, so I'll follow up with you via email shortly to take a look together. Cheers! - Brie, Shopify Support

Edited October 1, 2020

Fine at first but now won't work. Won't create new templates. And the printer paper size drop down doesn't have the compatible size printer paper.

AdventureUs
United States
7 months using the app
Shopify replied October 5, 2020

I'm sorry to hear that you've experienced this issue with the Retail Barcode Labels app but thank you for notifying us of the issues you're having here. I'd like to take a closer look into this to see if we can troubleshoot this issue together, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Oliver, Shopify Support

February 22, 2021

We used this application to print the barcode for our store. While using this application we were facing the problem of not printing the price along with the barcode. We contacted to the support team regarding this issue. But they said that your country currency doesn't support with our system as this application is used worldwide for printing the barcode. For developer:
Developers should update this application with time by time as many of the Shopify users using this application for barcode printing.

ebarza
United Arab Emirates
7 months using the app
Shopify replied February 22, 2021

Hi, there! Thank you for that feedback - that is correct, you aren't able to print your pricing on your barcodes using the app if you are using an unsupported currency on your store. If this is the case for you, I'd recommend using the Dymo label printing software instead: https://bit.ly/39fg0Ji. Hope that helps! - Brie, Shopify Support

Edited July 22, 2019

Its a usefull app, but i would preffer if they could allow using multiple products to print labels. now you have to select individual products and print labels. I will update my ratings once its implemented. for now its an average usage .

paintingsonline.com.au
Australia
8 months using the app
Shopify replied July 31, 2019

Thank you for sharing this feedback on the Retail Barcode Labels app. It's definitely possible to use this app to print barcodes for multiple products at once! To do this, just follow these steps: http://bit.ly/2GC5bSM.

I'm also going to send you an email so that we can chat further in case you run into any troubles with printing multiple barcodes. Please keep an eye out for this email in your inbox, and feel free to reply directly to me there if you have any questions or concerns. - Rae, Shopify Support