Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
April 1, 2019

Is this April Fools joke!! I need to apply barcodes and this new app is screwed up!! what was wrong with the old app!

Ice 'N' Fire
Canada
24 days using the app
Shopify replied June 5, 2019

Hi Ice 'N' Fire, thank you for providing us with feedback on the Retail Barcode Labels! I have sent along an email to offer you assistance using the app. - JP, Shopify Support

October 29, 2019

This app went rogue and replaced all the barcodes on-site with 8 digit codes. What little support I received just said there were plenty of warnings that action was going to take place...not so. Now Google Shopping sees all barcodes as invalid. Not happy I gave 1 star because there is no -1 option.

American Car Craft
United States
24 days using the app
Shopify replied October 30, 2019

Thank you for posting this review and sharing these details. I'm sorry to hear about the issues you had with the Retail Barcode Labels app, and how this impacted your setup with Google Shopping. I understand the difficulties this has created for you, so I'd like to follow up with you via email so we can discuss your specific experience in more detail. I'll be in touch soon! - Rae, Shopify Support

September 15, 2022

This app literally wasted hundred hours of my work life by simply generating random barcodes for all my existing SKUs. I tried contacting Shopify to see if I can undo the changes and get back my original barcodes but unfortunately it didn't work. am so disappointed. Regret installing this app!

Brandat Outlet
United Arab Emirates
24 days using the app
Shopify replied September 27, 2022

Thank you for taking the time to write your review and I am sorry to hear that you experienced this issue with the Retail Barcode Labels app. I can appreciate that your barcodes being overwritten was a significant headache and I am sorry to hear that you were not able to revert back to your original barcodes.

Moving forward, there are other inventory management apps on the Shopify App Store that allow you to generate and use barcodes, so I would encourage you to look into some of those if you no longer wish to use Retail Barcode Labels: https://bit.ly/3fsgr8V. -Victor, Shopify Support

August 5, 2022

I wish you could add pre-existing barcodes from our vendors with the Shopify app. Need to allow up to 9 number barcode.

Swalty Sisters, LLC
United States
6 months using the app
Shopify replied August 18, 2022

Thank you for taking the time and sharing this feedback with us. While there isn't a way to import barcodes at this time, you can create barcodes up to 39-digits. However, this will depend on the type of labels you're using, so please refer to our list of supported label sizes (https://bit.ly/3durQDU).

That being said, we understand that importing barcodes from the vendors can be beneficial for our merchants, like yourself, and we'd be more than happy to pass this feedback along to our development team as a feature request for future considerations.

On the other hand, if importing barcodes is something that you absolutely need right now, then we'd encourage using StockSavvy Barcode Scanning (https://bit.ly/3SYLBUy) for the time being. Cheers! -Elias, Shopify Support

July 22, 2020

The app is great and so easy to use. It helps us track our inventory and we love that we can use our phones to look up product information right on the showroom floor, customers are impressed and it makes us look like a well run operation. I recommend this app.

Al Shams Abayas
United States
7 months using the app
August 5, 2019

I use this app to help me label my jewelry pieces. It's easy to use and it saves me a ton of time. I really like that I can have more than 5 characters as compared to the last app I used. Fast printing. Great app!

lydeen
United States
7 months using the app
June 17, 2019

i use this app to print barcodes. it takes way too long to get the job done. too many windows to click through. i wish there was a way to just click create barcodes and print from the one screen.

Mint
United States
6 months using the app
Shopify replied June 17, 2019

Hi there, thank you for providing us with feedback on Retail Barcode Labels! Finding an efficient workflow is super important and I might have some tips you can use! I have sent along an email with my tips and to collect and additional feedback you have on the app! - JP, Shopify Support

April 25, 2019

I do not like the new app. The older one was much simpler and faster. This app makes me reset my label and printer every single use. Very unhappy with this forced upgrade.

Fly Guy Disc Golf
United States
6 months using the app
Shopify replied May 29, 2019

Thanks for your feedback! I understand the printer settings resetting can be quite frustrating for your workflow. When you print your labels, there is an option to go into the system dialogue. Once in there, you can select the preset to use your "last used settings". This will use the last preset you used for your labels.

I have also sent detailed instructions for your store via email, please do get back to me if you require any additional feedback. Hope this helps!

- Alex, Shopify Support

December 10, 2018

Like everything on Shopify....doesn't work. Prints wrong orientation or not at all, but shame on me. Fool me once, when I decided to use Shopify, shame on them, fool me twice, when I thought Shopify would support the hardware they recommend and sell to you, shame on me. There goes another $120 bucks, on the plus side it Dymo printer looks very nice sitting next to the Rollo printer they sold me that also doesn't work. I got a real nice collection of paper weights going on here.

SPYSCAPE
United States
22 days using the app
May 4, 2021

Honestly, we need more options for Dymo templates. Shopify Hardware sold us Dymo Hardware, but the size tags we need vs what is available as a template are way too big. Need this to be more customizable, so we can choose *Just* barcode and name of item, on a smaller Dymo label ( 1⁄2 x 1 7⁄8" or 1⁄2 x 1"). It's so limiting.

DECANTsf
United States
6 months using the app
Shopify replied May 15, 2021

Hi, there. Thank you for leaving a review and providing us with your feedback. I can see how having more options for the label sizes can be beneficial for our merchants, like yourself, and I'd be happy to share your comments with our developers. Thanks again! -Elias, Shopify Support