Reviews (746)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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This app made our return , exchange and refund process very easy. Thank you so much . Great work by the team.
great app and great customer service the support team is so helpful very quick response very very happy one of the best out there.
thank you.
Awsome service and chat support
Totall worth the money, we are loving it. Streamlined the whole exchange process. Kudos to the developers and also the support team, very proactive. 5 stars deserved indeed
One of the best Apps to take care of the biggest hassle of any E-commerce store is the exchange and return. As a client, we need easy UI, great support, and partnership with big merchants...all offered by return prime. Thanks for taking care of the biggest pain point in a simple and effective way.
Chatted with the developer post midnight. Response was almost instantaneous, which was unexpected at that time. Developer seems to know how to go about the Return problems Shopify users face. They have a setting to set up Return Policies based on Days (Calculated on Delivery Date or Order Date, whichever is available), that really was good thinking. Integrated with multiple couriers. So far, smooth experience.
We are a smaller business working on scaling and this system as streamlined our return process. Cost effective, great support, and our customers love it.
Had some wishes, the support is very helpful. Even possible to plan a digital meeting to discuss the wishes. Solved in a couple of hours.
Price is definitely the best, compared to all other solutions (I compared A LOT). ;)
Return Prime has made handling returns, exchanges, and refunds incredibly easy. The platform's seamless integration with my shipping providers which simplifies the process while offering in-store returns and store credit refunds. The migration from my previous app was hassle-free, and the customer support has been outstanding. Overall, Return Prime is a fantastic solution for any e-commerce business looking to improve its returns management.
Fantastic App! Very easy to navigate. We needed a few things done and the customer service was A ++. Totally recommend using this App.