Reviews (712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the return and exchange process, improving operational efficiency and customer satisfaction. It features a user-friendly interface with customizable options, immediate shipping labels, a unified refund process, and flexible return and exchange rules. Continuous app updates and proactive customer support ensure easy setup and integration, enhancing the overall merchant experience.
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I just implemented it. It was very confusing to onboard compared to my original returns platform, but their CS was super fast, set everything up for me the way I needed and showed me where I could go to edit it myself later. I am very impressed with their support and look forward to seeing how the platform works for my customers.
I used this app to create easy returns for customers. And the set-up of this app has been soooo easy. The support team have been amazing and very responsive, plus they are always willing to jump in and help if you get stuck. This app is also very affordable which is great for startups like me! :)
Very nice customer service. The app does it job so it's a 5 star review for me! I recommend it for y'all
The best app and customer service!
Everything is automated and fully customizable. Reasonable price too!
Perfect for what we needed.
Absolutely phenomenal customer service! They respond with lightning speed, guide me through every step, and the app is incredibly user-friendly. Without a doubt, it deserves a rating of 1000 stars.
Excellent returns app and the support was quick and wonderful!
Lots of inbuilt functions on the free plan
Customer support is the best. They've been very helpful and actually very fast in finding a solution to our concerns/requests, they are very responsive considering our time zones. Highly recommended app! Straight forward and gets the job done!
MADE FOR INDIAN E-COMMERCE TOO!
EASY TO INSTALL | QUICK SET UP GUIDE MAKES IT USER FRIENDLY | CUSTOMER SUPPORT IS GOOD.
EXCHANGE FEATURE IS THE BEST.
KEEP UP THE GOOD WORK!
WWW.SIXTEENSTREET.IN
Fantasic customer service! Wonder was a huge help! I really appreciate there help, great app and addition to my store. I can't thank them enough for such a smooth transition and installation.
This app has a lot of great features and seemed the best of all the ones I tested. However, the lack of a visual notification email editor is a very big miss. You're forced to write in raw HTML, pay extra for help creating templates, or create them yourself. My team just needed a simple way to make text changes on the fly without having to look at code.