Reviews (712)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the return and exchange process, improving operational efficiency and customer satisfaction. It features a user-friendly interface with customizable options, immediate shipping labels, a unified refund process, and flexible return and exchange rules. Continuous app updates and proactive customer support ensure easy setup and integration, enhancing the overall merchant experience.

December 23, 2021

Excellent service, Really impressed with the app hassle free returns and exchange. Best about this application is it enable my customers to choose any variant product from the website for exchange.

Urban Monkey® - Headwear, T-shirts, Sunglasses, Wallets, Face Masks, Caps. Skateboards
India
7 months using the app
March 28, 2024

He was exceptionally patient, helpful, and resourceful! I am delighted to use your app based on this level of customer service and kindness.

Ibby and Puzz
United States
2 days using the app
January 18, 2023

Return Prime app helped us to automate the process. The support team quickly jumped over a Google meet call and helped us fix the issue we were facing. We recommend this app for all the merchants who are manually handling the return process.

Zaliokids
India
7 months using the app
Edited April 19, 2023

Absolute LEGEND @Shubham. Guided me through the whole process. Helped with bits not even related. If you need your hand held than this is the team for you. Also the app itself is easy to use. Set up was done for me. Thank you

Home Treasures
United Kingdom
7 months using the app
March 2, 2023

Top Notch! Great and quick response . Support team helps and solves it in no time . Would highly recommend!

Wellbi
India
7 months using the app
Edited December 1, 2023

Excellent customer support! It was amazing that Shubham was proactive in ensuring the app was working well & live for my store by reaching out directly to me about my oversight when he noticed I did not launch it properly. It truly speaks to their level of service and commitment to a quality experience with using the app

ClaimedbyGodDesigns
United States
7 months using the app
Edited June 13, 2023

When it comes to finding the best service, there are a few things that can make a big difference. First and foremost, it's important to look for a service provider that is reliable and trustworthy. This means finding a company that has a proven track record of delivering quality results, and one that takes customer satisfaction seriously.

Zaydn sneakers
India
7 months using the app
February 9, 2022

Super fast response by the help team, convenient to use app, definitely recommended, keep up the good work

KENIT®
Malaysia
7 months using the app
November 22, 2022

A very simple, efficient and intuitive application that makes exchange/returns management way better! Also, if you've got a problem, the customer service is very responsive and friendly!

UNCHAINED
France
7 months using the app
December 26, 2023

Absolute fantastic app and loved it the performance of the app. Especially the marketing girl Greeva explained it in detail and answered everything very polite. I hope this app will benefit for everyone who is looking customer for return the products this app makes it simple and easy.

Autosparz
India
5 months using the app