Reviews (746)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

February 15, 2022

This app is perfect ! I just start my e-commerce and have some difficulties to set up the app, but I contact support team and I was really satisfied how they help me. Amazing support team ! I recommended it .

Leduc Quad Sports
Canada
About 1 year using the app
August 19, 2021

Return Prime has helped my store to manage the returns easily with on click and also easy for customer ends with all email response. They are very supportive for install in any platform. Go and install the app without any doubts. All good. Keep your app as same you doing and grow.

Its Clover
India
About 1 year using the app
September 12, 2023

We are very happy with both this app, as well as the service. This whole experience was wonderful, fast, helpful, playful and professional. thanks for all the help. SUPER! Their team is always available and just a click away. So far, so good! Great experience and ...

Rivamae Jewellery
Portugal
About 1 year using the app
November 10, 2021

We are in trial period right now, but the app is marvelous!
The support team is extremely helpful and they really have our sicere gratitude forever!
How can you not recommend someone who goes beyond their obligations just to solve your problems? They solved super fast an ugly issue generated by other app. Not what anyone would do...
I REALLY TRULLY RECOMMEND THEM!
The app works smooth and the suppor team is the best I've ever seen.

Taggo.ro
Romania
About 1 year using the app
Edited April 15, 2023

Great customer care experience! The app took time to set up, but the customer service was very prompt and resolved all my issues quickly.

enay-store
India
About 1 year using the app
October 21, 2022

We have been using return prime in our store for almost 4 months now. We are very satisfied with the product. Managing returns and refunds are very easy. It's easier to manage returns with return prime, which saves a lot of time. It Makes the process easy where all the return process is managed under one portal. The support team is also very good.
Cheers to a Good App and a Good Team!!

VOYLLA
India
About 1 year using the app
February 11, 2022

The Best App in Shopify to Automate a Store for Returns & Exchange, Make your store is Flipkart, Amazon & Myntra like Return & Exchange option. Also Their Support Is Very Good & Best Response. Their Plugin Setup is very easy and They help everything to Setup also they help to make any customised option, They support over call. I liked their App from support to function everything & I recommend this everyone & Thank you Return Prime!

Perfect Blues
India
About 1 year using the app
August 4, 2021

One of the best app I came across for many of my stores. I tried multiple solutions before but they were either complicated or lack basic functions. Return prime has the best pricing options and almost every features a store could ask for. I tried this app and immediately it just became part of our store experience. Developers are active and gets errors and suggestions way seriously and acts like flash. Just loved it. Highly recommended!

Manjubaa
India
About 1 year using the app
October 14, 2021

Good app. We use it every day & it works seamlessly.
The integration is also good so as it help us get connected with our shipping aggregator

ellipstore
India
About 1 year using the app
September 22, 2022

We've been using ReturnPrime for the past 6+ months. The platform has made our return management easier. The support is really great as well.

Chumbak
India
About 1 year using the app