Reviews (729)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 22, 2022

Great app for return management. Makes the process easy where all the return process is managed under one portal.

Inc5 Shoes
India
11 months using the app
June 19, 2023

such a great customer services , the APP is easy to use , 24/7 customer services , the functions of the app can be customized upon on your request. The app was designed for return & exchange, but we were looking for recycling function our new sustainable campaign and we requested to Prime return team , they just provide extra support to built us new function. Highly recommended

CUBIC
Hong Kong SAR
11 months using the app
September 22, 2023

Really appreciate of their customer services. I installed 5 return and refund app at the same time.Just this one fixed my issues in 12 hours.So professinal and kind.I will recommand this app to everyone.

Doyestech
Hong Kong SAR
10 months using the app
July 27, 2023

Super useful tool! Over the past few months, it has significantly reduced inbound queries related to returns. Beyond that, the tool's comprehensive analytics have provided us with valuable insights into return patterns and reasons. I highly recommend considering this powerful tool.

FUAARK
India
11 months using the app
August 13, 2022

After going through 3-4 return apps searching for one that best fits our needs I decided to give this one a try. Return Prime is the absolute best. I am the furthest from tech savvy and it was an easy install. Everything was up and running quickly. I ran into a few minor issues because I neglected to complete a few tasks on the back end. I contacted the support via chat and my issues were resolved within minutes. As a business owner time is so Important. I feel like my time was valued and a resolve was important to the tech. Thank you for going above and beyond, "Wonder"

Chen Burkett New York
United States
10 months using the app
February 23, 2021

So Automatic Return Process Was so hard in Indian ecommerce, and return prime did a good job making this app, it saved out soo much time

Adilqadri
India
10 months using the app
Appsdart Solutions Private Limited replied March 15, 2021

Thank you for your kind words. Customers like you are the reason behind our existence today :)

Edited November 11, 2021

Pretty good app and cheaper than the previous one we were using. Had an issue with automatic shipping labels, but that was resolved. Very good customer service as they are always trying to improve their app.

Anhem
United States
10 months using the app
February 15, 2023

the best assistence, very quick and very good person. i reccomand it for your business and for a good return

armocroma
Italy
10 months using the app
September 14, 2022

Great app , even greater support team! The team goes out of their way each time to help and solve any issue that might come.
Thank you!

The Pillow Company
India
10 months using the app
November 27, 2022

I just started using it and have done one exchange. The process was very easy. I am mostly writing this review now because onboarding and set-up was very easy between the parts I did on my own and the customization I asked support to help with. The person who helped me was amazing! They were able to answer every question I had. Awesome first impression. Glad I switched from the very expensive app - Aftership which wanted to charge me $119 just to add the ability to do exchanges in addition to returns. Thanks Return Prime for making this switch easy.

Cloud 9 Wigs
United States
10 months using the app