Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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Return Prime has been very helpful with my returns and exchanges. It saves me a lot of time from back and forth with 100 mails with the clients. The support team (Shubham) is excellent, they helped resolve my queries immediately.:)
This is one of the amazing app for returns, the flow is very smooth, be it return options, payment refunds, exchange, everything is good and support system is also amazing. The best part is, it is most economical.
The best app for returns. A lightning-fast support, thanks!. Quick setup. Tried many apps, this is the best!
I recently integrated the Exchange and Return Plugin into my e-commerce website, and I couldn't be happier with the results. This plugin has truly transformed the way we handle returns and exchanges, making the process seamless for both our customers and our team. Here's why I believe it's a game-changer:
User-Friendly Interface (5/5):
The plugin's dashboard is incredibly intuitive and user-friendly. Our customers now have an easy-to-use interface for initiating returns or exchanges, reducing the number of support queries.
Customizable Rules (5/5):
The plugin's flexibility is one of its standout features. I could easily set up rules and policies that suited our business needs.
Seamless Integration (5/5): Hardly took us 15 mins to sort this part out.
Customer Support (5/5):
Speaking of support, the plugin's customer service is top-notch.
Had a minor issue but support from Wonder who immediately helped me with engineering team to solve the issue. Great support and thanks to prompt response.
Great support team and the app offers a lot of features.
I had a custom theme that couldn't be installed by the app automatically and their developers team fixed in 15 minutes.
The app is working just fine, the customer support is amazing. Saket helped me with all the issues I was facing.
Exceptional experience with support............................................................................
The support provided for this app is fantastic! Highly recommend! Thank you!!! Looking forward to using this with our customers and helping them have a great experience when using the return/exchange process.
I have been using this app for a month and it has really helped streamline my returns and exchanges. The entire returns process on my website has become seamless and makes the website extremely professional. Only one tiny quibble - I wish the app is updated to include exchanges with other SKUs of the same value too.