Reviews (747)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

May 23, 2023

Great support experience from WONDER. also the app is great, and they will add more functionalities in the future.

spare-place
France
About 1 month using the app
July 19, 2023

ITS REALLY AWESOME SOFTWARE , IT IS VERY VERY EASY TO INSTALL AND MANAGE OUR ALL TYPES OF QUERY . I RECOMMENED TO ALL E COMMERCE OWNERS . THANKS RETRUN PRIME ....

ArniArts
India
About 1 month using the app
July 7, 2023

I love the functionality but more than that, their support is excellent. They have helped me quickly get up and running and assisted with solving both user & system issues. Thanks! I'm sure my customers will far prefer this solution than the previous solution I had installed.

Blushproof
South Africa
About 1 month using the app
May 1, 2023

Very good app. The app is very easy to use. I have not had any issue to implement and start using it. The customer service is also great and efficient. We recommend it.

Seola Jewelry
United Kingdom
About 1 month using the app
Edited February 12, 2024

I'm not savvy at all with regard to adding Apps and making sure they work and function properly. But I was blessed to have the opportunity to work with Greeva with Return Prime customer service. Greeva was able to assist me with setting up my account with ease. Basically, Greeva said, sit back and let me get you setup! This was one of the best customer service experiences that I ever experienced.

The Global Majority
United States
About 1 month using the app
October 31, 2023

all is perfect thank you for the great help

Champsland
Egypt
About 1 month using the app
March 3, 2023

This app has been a game-changer for our store's refund system. With the Return-App, we were able to streamline our return process and make it incredibly easy for our customers to get their refunds quickly.

The app is also incredibly user-friendly. We were able to set it up in no time, and our staff found it easy to use. It's also highly customizable, so we were able to tailor it to our store's specific needs.

Overall, the Return-App has been an excellent addition to our store. It's made our refund system more efficient, and our customers are happy with the fast and easy service. If you're looking for a reliable and user-friendly refund app, I highly recommend the Return-App.

BearArsenalism
United States
About 1 month using the app
October 5, 2021

We were handling our returns/exchanges manually via email, then we found this app which is a game-changer for us. Return Prime's feature has streamlined our process of managing the returns/exchanges on our Shopify store. We highly recommend this app.

https://www.seersecrets.com/
India
About 1 month using the app
Edited August 28, 2023

Your guidance and support have meant a lot to us. We appreciate everything you've done to assist us and we look forward to working with you again in the future.

Duders
India
About 1 month using the app
February 7, 2023

Great app for returns and exchanges, easy to navigate, responsive support. Thank you very much for the app! It helps a lot.

Victory Range Hoods
Canada
About 1 month using the app