Reviews (636)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and versatile return and exchange features, including the ability to process a single refund for multiple items. It offers customization to match store policies and branding, and provides immediate shipping labels. The app's customer support is praised for their quick responses and proactive approach. Its automation capabilities save time for businesses, and it scales well for both small and large operations.

May 5, 2022

I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!

B L U X E B A E
United States
8 days using the app
December 20, 2022

管理画面が英語であることを除けば、日本向けの同種のアプリより格段に低コストで導入でき、かつ、同等以上の機能を持っているので大変おすすめです。
サポートの対応も迅速かつ丁寧で、安心して利用できます。
英語が極端に苦手な場合を除き、多くの場合、満足度が高いアプリと言えます。

[V12] オフィシャルサイト
Japan
7 days using the app
October 31, 2022

This app has a lot of great features and seemed the best of all the ones I tested. However, the lack of a visual notification email editor is a very big miss. You're forced to write in raw HTML, pay extra for help creating templates, or create them yourself. My team just needed a simple way to make text changes on the fly without having to look at code.

Breathe in Detroit
United States
7 months using the app
June 14, 2022

Great support with setting up, thankyou Shubham. I am pleased to be able to offer my customers store credit (without needing a Shopify plus subscription, as you do with some of the other returns apps out there). Very satisfied with the App so far.

First Base
Australia
7 days using the app
October 22, 2021

Genialer Support. Wir hatten Probleme bei der Verbindung mit DHL und der Support konnte das innerhalb 2 min lösen.

tint. Smartes Licht
Germany
7 days using the app
October 31, 2022

I reached out to support to help integrate and they jumped in and knocked it out for me. So easy. Thanks.

Triplo
United States
6 days using the app
August 15, 2022

Most useful Return app we have ever used. Highly recommended! It offers you a free plan over other apps, and customer support also cares about you. Thanks, guys.

LED Light Mirrors
United States
6 days using the app
September 13, 2022

Wonder Woman customer service is great! Helped us through all of our return testing. So far so good :)

metpure
United States
6 days using the app
December 15, 2022

Great app, easy to configure, the guides are very helpful and they even offered a 15 minute call to help you out. Great app would recommend

Maw Active
Australia
5 days using the app
January 23, 2023

The customer support team is very friendly, helpful, and responsive. I've tried a few different return apps and this one is the best one I've tried, for the price. The onboarding is succinct, and I like the super hero theme. 10/10, would definitely recommend this to anyone who's trying to free up their time and provide a good customer experience

Alexander D
United States
5 days using the app