Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

April 11, 2023

easy to navigate, very helpful and friendly staff members. Always receive very prompt reply, no wait time!

Peace Lily Australia
Australia
6 months using the app
September 10, 2017

Love having this app as part of our website. It makes it so easy for our customer to return anything and gives them peace of mind when purchasing. I free's us up from a lot of administration time it takes to process as return, allowing us to put that energy into growing our business in different areas. Thanks!

Lasound
Australia
6 months using the app
Edited August 7, 2017

Making returns tremendous and organized! Customers love the simplicity just as much as we do. We really appreciate the help of returns center.

https://adolescentadult.com

Adolescentadult
United States
6 months using the app
October 27, 2017

me encantó la aplicación fácil y rápida de usar

Gadyfashion
Mexico
6 months using the app
November 11, 2017

Awesome tool! Very reliable and exactly what were looking for to suit our needs. -Tournershop.com

Tourner
Canada
6 months using the app
April 22, 2021

So far so good - at the set up stage and online chat was good and immediate. Thank you Shahvaz! I will update if anything changes.

Daisy Boho Boutique
United Kingdom
6 months using the app
Edited November 30, 2021

Sanjeet is super helpful very nice agent! but still some things to develop the app, they should work on partial refunds and conversation via return

Omac Shop Usa - Auto Accessories
United States
6 months using the app
Edited December 20, 2021

We recently used it with a return, and it has been ok. I´ve had some doubts about the process, and their customer service has always been fast and efficient.

Neutrall Life
United States
6 months using the app
AfterShip replied November 4, 2021

Thanks for your kind words.

Please take your time and check the features & functionality of ReturnsCenter platform.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
ReturnsCenter Team

Edited October 28, 2021

I like how the AfterShip App manages returns, accessibility, support and also the store credit feature.

LUXE FUEGO
United Kingdom
6 months using the app
January 23, 2018

This is a fantastic app! So far we love it. It is a win-win for us and the customer. It saves time and frustration of going back and forth via email or on the phone. Plus, it is user-friendly and customers love that.

Wt St Com
United States
6 months using the app