Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited September 16, 2017

an app that is essential to running an online business!

LiLTroubleMakers.com
d1four3.com

Taffys Boutique
United States
7 months using the app
October 31, 2017

Useful, time saver. Saves lots of repetitive work.

Dreamlightsau
Australia
7 months using the app
December 2, 2017

Aftership is an excellent app. Very useful in providing tracking info to customers after they purchase from my store.

Woahgadgets
United States
7 months using the app
January 12, 2023

Samad was incredible in helping me set up this app! I can't wait to use it on my platform. Thanks heaps!

AZYÄ SWIM
Australia
7 months using the app
April 8, 2023

The support has helped me very quickly and reliably. All my questions were answered and solved in a very professional way. Thank you very much!

Orthoback
Germany
7 months using the app
September 19, 2021

Glad to find a user friendly plug in that automates my returns and exchanges! Plus their customer service was very prompt and helpful!

Groove Activewear
Philippines
7 months using the app
Edited November 8, 2021

Aftership customer support is always available and helpful! The platform is extremely easy to use. I recommend it.

Midland Radio
United States
6 months using the app
January 31, 2018

Awesome service, this will be huge in regards to our team managing returns from customers. Must buy!

Ekkamai001
Netherlands
6 months using the app
April 23, 2021

amazing service and very quick response with an in-depth explanation. Would definitely recommend :)

Glannz
Denmark
6 months using the app
April 11, 2023

easy to navigate, very helpful and friendly staff members. Always receive very prompt reply, no wait time!

Peace Lily Australia
Australia
6 months using the app