Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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The app is excellent! I really wish I knew about it sooner. Set up was simple and easy to do and now I have a professional return page for my Shopify store. Thanks a million times!
Pretty handy App. Keep up the good work!
Just installed the app and it was pretty straight forward. Would be very interested to see how our first return goes through the app, but so far so good
I used this app to help me to keep order and to keep track of returns for my store. I like how I can customize the app to look like my store brand, and the process is almost automated after that. The customer service is prompt and very helpful. Thanks for making my returns process easier!!
I would HIGHLY recommend this app. Although our store has not launched . Their SUPPORT is nothing short of EXCELLENT++++ I have spoken to several people from this company and every single one I have encountered have been so helpful, genuinely want to make it work well for your need and have been SO PROFESIONAL . I don't usually do a review but I think this app maker deserves it. I am very new in setting up in shopify and am not very savvy, but they took out the worry out of me as they were ready to help at anytime. I believe when a company wants you to succeed , you just want them to do well too. I wish you guys all the best and wish that all app/theme makers are as professional as you :)
Great app so far. Customer Service, very nice and easy to help. Thank you for your help in setting everything up.
Fairly easy to set up - a few things weren't immediately obvious but were resolved quickly. This will make the returns process much easier!
Hi there,
Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.
Best,
Shahbaz
Very Good support!!!! thank you very much after ship !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Super Easy to use, great customer service!
It’s making me use more characters to submit this review…..disregard this part lol
This app has been a life saver. It is not the most intuitive to set up and can be a bit wonky at first but once you get the hang of it, it works great .
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center