The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This app is great it has already been a huge help plus an added benefit to search engine optimization for some strange reason my store was first due to this app...crazy
Love this app. Its a must have. not only to look professional but to make work easy. Also its free.
Very easy to use and works great and saves us time with our customer support team!.
It is very easy to setup and use. Very useful.
good its ok litel hard at thebiggining,need help instalinn item's
Good, but could be great. Needs a more seamless integration with Shopify, still feels like I'm using 2 pieces of software to do a basic return (though that may be limited by Shopify). Definitely needs, more than anything, an option to process exchanges. Needs better customization of the returns page to make it look like our branding. Has grammar/spelling errors on the front end or back end of the app. Customers are having some issues using the app and getting error messages, causing us to do some returns manually. There is no way to track the exchange of money between AfterShip and our Shopify account. And honestly, quite a few other things as well. But, it still has good potential to be very useful if these issues get address, especially if they make it so we can process exchanges!! So for now, we will keep using the app with hopes they WILL be addressed, soon! I'll come back and leave a 5-star review when that happens.
Love it! Super easy to use and looks great!
This app worked great for awhile---now whenever I type anything into the "Common Return Questions" box it comes out super buggy and does not display properly.
It is an easy way to control Returns. Very useful. Give it a try
Coral Tree Eyewear
Excellent! Just what we needed. Thanks AfterShip!!