Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited December 9, 2019

App works as advertised. mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmsssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

KOKOON
United States
Over 2 years using the app
March 16, 2022

Great app and great support! Thank you to everyone on the team who helped me understand the app faster and easier

Heaths Online
Australia
About 2 months using the app
Edited November 1, 2021

Super easy to navigate with lots of amazing feature. Customer Service is also superb! Nitish helped me set up my custom domain quickly!

Mahdera
United States
About 2 months using the app
December 7, 2022

Works great! They are very prompted with their customer service! I am looking forward to using more features.

Ranger Ink
United States
About 2 months using the app
Edited February 2, 2022

The DNS changes are certainly not straight forward but eventually got it sorted. I have nothing more to add just filling up the 100 word minimum

That's Entertainment Dancewear
United Kingdom
Over 2 years using the app
September 27, 2017

Great app , strongly recomend it !! Really helpfull on the return part !

Streetboutique
Cyprus
About 2 months using the app
February 8, 2023

Customer Support response is very quick an they are very friendly and giving more inputs which is really helpful

cammie.com
United States
About 2 months using the app
August 4, 2023

Spoke with a team member to review their platform for our business. The team member was knowledgeable and very helpful in answering all our specific questions.

letank
United States
About 2 months using the app
August 26, 2023

Aditya is awesome! She help me resolve an issues and walk me through every step of return app. Awesome experience with this company.

Zooboe
United States
About 2 months using the app
April 20, 2022

Have switched over from Return magic. It is similar, but i believe it works better from the customer side. we are still working out some little issues as we are new to it. ive had to ask customer support for help a few times, but they always answer very quickly, and have helped my issues. 5 star once i figure it all out.

The Barbell Cartel
United States
Over 2 years using the app
AfterShip replied April 20, 2022

Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Returns Center