AfterShip Returns & Exchanges , 2,267 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.
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Moazzam helped me with an issue with shipping instructions and he was very helpful. Some details needs to be able to be changed easier than they are currently and shipping is one - it's so important, fishing around to find it is frustrating. Thanks Moazzam
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
This app is a great option if you want to automate the return process for customers! Would recommend
Excellent user friendly app. I haven't had a return yet however i really like the app!
thewildelves.com
Works Great! I would not have a store without this app.
Very good app ,I would recommend it to any store. Easy to use.
Super excited to use the return feature offered by AfterShip. Superb customer service! Highly recommend...
This app is indeed easy to use but to suddenly block us from using the app and with the reason that we didn't pay for the user seat is nonsensical and completely unethical. You can't just decide to block app subscribers and change the pricing plan as and when you like. It is unfair, like forcing people to pay against their will. Please please reconsider before installing the app and then getting trapped in it.
Dear AfterShip Returns Center user,
We are sorry for the inconvenience caused.
Our system has recently introduced multi-membership that allows you to run your store by inviting members to your organization. Each member can log in with their own account. If you try to log in with different email addresses, our system may reckon that there are from different new member to your organization. And this might be where your disruption come from.
Our system charge subscription fee for additional members in an organization. While you can choose a plan for multi-seats that is suitable for your business. If you don’t need multi seats, you can always log in to the system with ONE email. But please be aware that only one single login is allowed at the same time.
Please check your organization's member settings at "https://organization.automizely.com/members".
We will try our best to improve our app. Thank you again for your feedback.
This is an app no store should be without. Our store will always have this app installed and use to our best ability.
FREAKIN AWESOME! It is a powerful thing to be able to offer RETURNS right from my Shopify Store and it is so easy for the customer to use as well! Really cuts down your time on the phone or e-mailing customers back about issues! HIGHLY RECOMMEND!
Good app. great support. I have been with these guys for a while now and they are highly responsive and supportive. I appreciate the help I received today. Thank you