Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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I am new to this app and the support I get is awesome. Very reliable and fast. It is easy to install and use.
Simply awesome.This app is the most valuable app I have installed since I open my store. I haven't used it so far, cross fingers but since I installed my conversions skyrocket ppl just start to purchase. thank you aftership for this app.
What a Fantastic App, Easy to install and integrate into Shopify. This App takes away loads of email swapping between Customer and Customer Service.
I've been working on setting up this return service and it has been really easy with the helpful customer service. They are quick to answer and always helpful.
Updated review after their change to the new app:
I used to like this app very much, but their decision to change to the new app is just absurd. Starting with ridiculous price of 40$ per month (really??), then followed by taking the app outside of Shopify dashboard (very uncomfortable) and ending in the new so-called new design of the returns page (tiny store logo, hero image non-responsive really, and most of all - no place or formatting options for the important returns policy information for the customers).... I´ll have to look for something else now, very disappointed...
My old review: Great app, incredible that it is free! Works perfectly for my shop www.lemiche.com till now and its very practical for the customers and the workflow, I´d definitely recommend it!
Very good customer service. Good features and solved our returns center needs. Will continue to use.
This app is very helpful.
The setup is a little bit difficult, maybe tutorials would be great.
it would be even better if we could chose another language (french).
This greatly eased the burden of starting my first online store. I figured developing a returns policy would be a headache, but AfterShip made the process simple!
Love this, nice app. Clean looking interface too.
I find it very important to have a Return app on the website. The Policy I already have is very clear, but this app makes it all become easier for customers when actually starting the return for a refund. I like it! Easy, Fast Paced, Email updates to customers! Great! Thank you!