AfterShip Returns & Exchanges , 2,281 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.
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i believe Returns aftership app is the best app for returns. i couldn't have wished for any other returns app. five star
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Perfect ! This app is wonderful !
The app does it job and is great value for a free app. However, it is a really difficult setup. Confusing. I feel the setup for the app and tutorial guides was written by technical people or people with existing experience that assume everyone will understand the process. If you are a new store owner, you might be sending a lot of emails to their support team. Yes, they have a helpful and good support team. Just wish they could have explained the entire process better. I found myself looking at other apps tutorials just to understand the entire returns process and how shipping labels work etc....
They used to be so good but now they changed around there whole system and its no longer in the shopify app portal. it really suxx! I would pay for the old version!
I need to delete and find something new!
Thanks,
Modspotter
Always quick to respond and resolve issues! 5 Star!
App works great , and if you need help on the chat , they were fast and had answer right away ! i would highly recommend !
Without AfterShip, I have no idea how I would be able to manage returns. They make it really easy to streamline the process and I couldn't be happier.
I would use it forever,is very useful app. Every online shop should have it. And its free. It do the job correctly. Thank You
Easy and Fabulous! Very easy to install app and helps you to promote a very professional image to your customers. Streamlines your returns process so saves you precious time. Thanks for a great app from tattbear.com