Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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I would like to be able to set rules for allowing a return from the date the item actually ships or arrives, not the order date. They also need to allow larger size pictures for the headers. Overall, great app.
Needs support for replacements and exchanges to be highly useful.
TRASH TRASH TRASH BE WARNED!
So complex app. Miss leading support pages and caused so many bugs before and after I tried to use on 2 different stores
Hi,
Apologies for the inconvenience caused.
Give us a last opportunity to get all your issues resolved and make you a happy customer!
One of the experts will reach you in order to assist with your queries.
Kind regards,
Sumit
Great service. Really helpful.
I highly recommend this product. They have excellent customer service and the process and flow is very easy.
Good and easy to use app to manage returns. Tried it for a few months now and im very happy with their app.
We are incredibly grateful that you took the time out to leave us a review.
good producr my friend oskvnlxfnl
I havent started using the app, but looking at its features i am sure it will meet all my expectations of what i installed it for.
Thank you for your valuable feedback.
We are happy to know that you liked our app and found it useful.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Neelima Aggarwal
Team Returns Center
So far so good! And quick customer service. We've bene using the app for a little over a month now.
Customer service is great, they extended my free trial until I a fully set-up. The app seems easy enough to use and so does the returns portal. My customers will like it.