AfterShip Returns & Exchanges , 2,284 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.
Refine
-
By rating
It works perfectly as expected.Keep it up!
VERY NICE APP LOVE IT!!!!!!!!!!!!!!!!
Great service, i would recommend to use this for your bussiness
www.watch2men.com
Very awesome app. Highly recommend
I would recommend easy to download and easy to install thank you!
Excellent app, well designed, very good
migrating over from return magic. so far the app is great and customer support is top notch. looking forward to getting this live on our store
Amazing customer service! workd perfectly for my customers and now i can relief from stress . i recommend this return center app!
This app is okay, but the support could be much better. Before installing I asked about offering stored credit. Once I completely implemented this in my business, I am not told that store credit as a return option is only available for Shopify Plus members. That plus the outsourced support and D+ in security made me quickly uninstall the app.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Refund to store credit is available with Shopify Plus users only as of now.
Regards,
Returns Center Team
I've only just started using this app, but I can already tell that it's going to make my life much easier. I spend an inordinate amount of time processing returns, and I can't wait to make use of this service to cut that time down to zero. Sometimes support is not as helpful as I'd like, but Anmol was awesome! Very fast and incisive.