Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Really helps speeding up the return-process and a real time-saver both for us and the customer. Only drawback is that it's not fully integrated into the website, but you can customize most of it to get an integrated feeling.
Great considering how new this is.
Seems to work reasonably well.
Fre suggestions to the developer team:
- we need more branding options
- it would be great to be able to modify and localize everything
- it would be great if we could attach an return shipping label in to the email sent to customer, as we now have to send an separate email with the label. Creates confusion for the customers and means extra work.
Works Great! I would not have a store without this app.
Very good app ,I would recommend it to any store. Easy to use.
Super excited to use the return feature offered by AfterShip. Superb customer service! Highly recommend...
Works well! Overall a good experience but can be updated a lil bit to make this best return app ;-)
So far so good! It can be confusing between this in another product they have sharing the same interface.
wow, it was a goof experience and this is also a good app with good customer services. thanks.......
Moazzam helped me with an issue with shipping instructions and he was very helpful. Some details needs to be able to be changed easier than they are currently and shipping is one - it's so important, fishing around to find it is frustrating. Thanks Moazzam
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
This is an app no store should be without. Our store will always have this app installed and use to our best ability.