AfterShip Returns , 2,266 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

December 17, 2017

It works perfectly as expected.Keep it up!

Shamlove
Germany
About 1 month using the app
July 5, 2017

VERY NICE APP LOVE IT!!!!!!!!!!!!!!!!

Rogue4ife1
United States
About 1 month using the app
Edited November 4, 2017

Great service, i would recommend to use this for your bussiness

www.watch2men.com

Watch2men
United Kingdom
About 1 month using the app
June 13, 2017

Very awesome app. Highly recommend

F Sutton
United States
About 1 month using the app
February 7, 2018

Excellent app, well designed, very good

Bidiiyangu
United States
Over 1 year using the app
July 3, 2017

I would recommend easy to download and easy to install thank you!

Alondras Boutique
United States
About 1 month using the app
May 5, 2021

This app is okay, but the support could be much better. Before installing I asked about offering stored credit. Once I completely implemented this in my business, I am not told that store credit as a return option is only available for Shopify Plus members. That plus the outsourced support and D+ in security made me quickly uninstall the app.

Belosa Boutique
United States
Almost 2 years using the app
AfterShip & Automizely replied May 5, 2021

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Refund to store credit is available with Shopify Plus users only as of now.

Regards,
Returns Center Team

March 3, 2022

migrating over from return magic. so far the app is great and customer support is top notch. looking forward to getting this live on our store

Ostroy
United States
About 1 month using the app
May 29, 2021

Amazing customer service! workd perfectly for my customers and now i can relief from stress . i recommend this return center app!

Displaque
Netherlands
About 1 month using the app
Edited March 22, 2022

I've only just started using this app, but I can already tell that it's going to make my life much easier. I spend an inordinate amount of time processing returns, and I can't wait to make use of this service to cut that time down to zero. Sometimes support is not as helpful as I'd like, but Anmol was awesome! Very fast and incisive.

Soulmate88
United States
About 1 month using the app