Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited June 1, 2020

the app is well made. runs smooth and was very easy to install. i currently use aftership as well as returns center as it provides customer trust and that's vital if you want to be successful.

Canary Jewels
Canada
Almost 2 years using the app
AfterShip replied May 31, 2020

We really appreciate you taking the time to share your rating with us.

November 22, 2022

moazzam really nice and informative. i appreciated his help and timely service and fast responses in helping me out

cloudsharks
United States
About 1 month using the app
June 15, 2017

Great app, super easy to set up. The only wish I had is if it didn't auto generate its own RMA # and I could input my own to send to the customer.

Ptsllc
United States
About 1 month using the app
June 15, 2021

Great app for Returns. Customer service is excellent. Especially Priyanka, who really helped me out. I didn't give 5 stars only because there is one feature I was really looking for. I wanted to be able to auto generate labels and although this app integrates with postmen to do this it doesn't work for me. I need to be able to create labels with extra services such as signature required and insurance which the auto generate labels does not allow. So I am left getting my labels somewhere else. If not for that one thing it would definitely be 5 out of 5 stars. Please integrate this!!!

A Touch of Diamonds
United States
Almost 2 years using the app
AfterShip replied June 15, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

Regards,
Neelima Aggarwal
Returns Center

July 6, 2017

So far, so good. I would definitely recommend this. As a new storeowner, I need apps that won't require a ton of additional effort on my part. Returns Center is easy to use.

She Remanes
United States
About 1 month using the app
June 20, 2021

Just installed the app and I immediately had a question. Priyanka helped me right away in the chat box. So far so good.:)

Casa Sarani
Netherlands
Almost 2 years using the app
AfterShip replied June 20, 2021

Thank you for your review. It is our constant endeavor to delight our users.

Your feedback has been noted. We would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at: support@returnscenter.com

Regards,
Rupam
Returns Center Team

September 1, 2017

Easy setup is an understatement. Fast and efficient, I'm glad we added this to our store and you will be too!

Wintertech
United States
About 1 month using the app
April 12, 2020

Es una aplicacion facil i intuitiva, no carga tu tienda porque va con enlaces a sus paneles. Y ademas si no tienes devoluciones es gratis.

Mil Bolsos
Spain
Almost 2 years using the app
Edited November 11, 2019

i like the app it works well for me and keeps customers happy. if still think there could be some changes to make it better but i still use it. Thanks

YDWTL
United Kingdom
Almost 2 years using the app
January 22, 2018

Very helpfull for us, easy and very important, thank !

Fatal Boutique
France
About 1 month using the app