Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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I think its really cool that they make is 1000 times easier for our customers to create their returns if need be.
Unreliable unfortunately.. Impossible to log in at various times. The app gets stuck in a continuous loop with the log-in page permanently attempting to load, reload etc. We've been unable to add additional users ("Members") to our account which means one single person has to handle the account. Support attempted to help initially however their repeated suggestions don't work. Additionally, the various apps which are produced by the developer are all too similarly branded. Each Homepage has identical colour scheme etc and it's never obvious which app you are trying to use.
Thanks for the review, please be assured there are no such concerns anymore.
Please reply on the email thread and we can discuss this further on the email thread.
Great App, the best one for dropshipping business !
Very good customer service. They solved my problem very quickly and effectively. I will be continuing to use this app.
The app is easy to use and it integrates into your Shopify store. It has email return receipts that are very professional in appearance and easy to follow. I would definitely use it again and refer it my friends.
Great customer service! I received immediate help with a question I had. I got fast results and the entire process was easy.
I use this app to help me with my returns. Than you AfterShip team! I recommend it to everyone, any day!
Easy install and set up. This is a great start to my new returns system. Thank you!
Amazing App! I Love it! And it`s FREE! Thank you so much Aftership! It makes my page looks so professional.
Great customer service!