Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
Refine
-
By rating
Still learning how to use
Ich nutze das ReturnCenter um meinen Kunden einen einfach Möglichkeit zu bieten, Ihr Ware zurückzuschicken. Die Einrichtung ist super einfach und wenn man z.b. einen Vertrag bei DHL hat kann man dieses mit der App Postmen mit einbinden und man kann direkt die Labels erstellen. Alles zusammen eine super App :-)
I would definitely use this again and recommend it to anyone who is thinking about opening up an e-commerce shop.
Thanks guys. You've done great things for me.
This is a fantastic free app to integrate into your store for returns. Very easy to setup and configure. A must for any company that may have the potential for RMA's.
My problem with this service isn't the app itself, but the changes the company made without notifying clients of the changes. We could accept exchanges, and without notice they changed the features, and we weren't allowed to work with exchanges only returns. I contacted them in March, and I was told the changes were effective as of February. However, they never notified us of these changes. Our customers have had a poor experience when requesting exchanges because they are told by the website that their exchange cannot be processed.
The app works fine when it works since in the past it had glitches too.
It help's me with customer returns. I recommend this to others that may want to use the app for their own shop. Kudos
Thank you for your valuable feedback.
We are pleased to know that you liked our app.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@returnscenter.com
Regards,
Shahvaz
Amazing support. I had a few questions regarding setting up the return labels and had help right away and they even jumped on a google meeting to make the explanation much easier! Definitely use!
It's really great for us! It makes our return & exchange process much more easier than ever! Highly recommended!
very good app...keep up the good work
SO easy to use and makes customers feel comfortable after checkout! Great app.