Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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fast responsive customer service. Have utilized the app as of yet but I think it will be a great addition to my website.
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
Kindly share your recommendations to make your experience excellent.
Also, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Returns Center
migrating over from return magic. so far the app is great and customer support is top notch. looking forward to getting this live on our store
Amazing customer service! workd perfectly for my customers and now i can relief from stress . i recommend this return center app!
This app is okay, but the support could be much better. Before installing I asked about offering stored credit. Once I completely implemented this in my business, I am not told that store credit as a return option is only available for Shopify Plus members. That plus the outsourced support and D+ in security made me quickly uninstall the app.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Refund to store credit is available with Shopify Plus users only as of now.
Regards,
Returns Center Team
Amazing services for absolutely no cost. You can get the AfterShip branding removed for free as well to give off a more professional. look. Great app!
Excellent app, well designed, very good
AfterShip's seamless integration of an easy-to-use return site brings immeasurable value to our store. Any user that hears of your store for the first time will have their doubts. Are they trustworthy? Is it a scam? Can I get my money back? However, with a built in and easy access return site the user gets a certain peace of mind. A customer returning an item means that they were dissatisfied with your product and likely have a negative view of your store. Yet with AfterShip's hassle free and user friendly returns it not only gives the customer peace of mind but another reason as to why they should give you another chance. Don't let your valued customers down, download AfterShip and save yourself the stress.
Great addition to any story. Makes your return process very professional.
Needs lots of improvement. When we asked about the features we needed, the short answer was "maybe".
Its a nice UI and UX but I feel like some key features are missing. I want to be able to see what the customer sees when they make a return. And how do we edit the merge tags?