Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat app!
I am new in business so I am downloading all of the suggested apps to make sure that my business is running smoothly. So far AfterShip Returns has been great... i'm most thrilled about the customer support. I had an issue... reached out to support and my issue was taken care of in no time.
Application works great, helped us to manage returns easy and fast and also their support helps fast!
Great customer service. My helper was very patient. Provided me with screenshots and if I was was very confused.
The app is good however like most returns apps on shopify, if you're not giving away free returns you can't seem to just send a manual email to say this is how you send it back without it requesting a pdf to download.
I'm new to eCommerce and need all the help I can get. This is an excellent app that helps to keep track of orders, transactions and fulfillments. It gives your shoppers peace of mind.
The best ahipment tracking app
UPDATE: well now they won't let us access the app and want to charge us a per user a cost of $10/month. Will be trying to find another app that the developers are not thieves.
The app performs very well and is easy to use. We would like to be able to set a different email address to send RMA requests to as that's a separate department that needs to handle them instead of the store owner. Also, if we could add notes or other details to the request/response before it's sent that would be welcome too.
I am testing but what it show is what the company wantslooks like it will serve for the necessities fo the company, as soon as we finish the tests we will come back and requalificate it
Excellent application is very easy to configure and put into operation. excellent support service, 100% recommended