Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

April 22, 2023

Deep was very friendly and helpful. My query was answered quickly and professionally. Recommend this app.

From The Offset
United Kingdom
26 days using the app
May 1, 2022

Easy to customize, love that they prepopulated a return and exchange policy. Looking forward to using it.

Hot Pawz
United States
26 days using the app
November 19, 2017

I would Absolutly reccomend this to everyone!

Nailaholics
United States
26 days using the app
January 3, 2018

I would recommend the app to other. Great app

Sk Co Trends
United States
26 days using the app
September 27, 2021

So far so good i have not fully used the website yet. I have yet to use the intergration features. :)

CRIPTEDCLOTHING
Australia
About 1 year using the app
AfterShip replied September 27, 2021

Thank you for your valuable feedback.

We are pleased to know that you are exploring our app.

We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Returns Center

September 5, 2017

Great product. I'm glad I chose this app.

Breslin
United States
26 days using the app
Edited February 19, 2021

Great chat service! super fast and easy experience. am still on the free trial so I have some things to setup but great service.

Utah Ski Gear
United States
26 days using the app
October 15, 2021

Great app, helps customers enormously. Makes returns so much more easy. Thanks for this app! thank you!

Beansware
Netherlands
26 days using the app
October 22, 2023

Love their fast and reliable support, highly recommend using their service.

Trip Bliss
Australia
25 days using the app
March 22, 2021

I am just starting to use the app and reached out to support. I got an immediate reply and I am quite happy with the way the app works up until now.

PetDoctors - Loja Online
Portugal
About 1 year using the app
AfterShip replied March 22, 2021

Thanks for sharing your valuable experience.

We are open for any suggestions. please let us know for any suggestion that makes your experience 5-star with us.

ReturnsCenter Team