Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

September 5, 2017

Great product. I'm glad I chose this app.

Breslin
United States
26 days using the app
Edited February 19, 2021

Great chat service! super fast and easy experience. am still on the free trial so I have some things to setup but great service.

Utah Ski Gear
United States
26 days using the app
October 15, 2021

Great app, helps customers enormously. Makes returns so much more easy. Thanks for this app! thank you!

Beansware
Netherlands
26 days using the app
October 22, 2023

Love their fast and reliable support, highly recommend using their service.

Trip Bliss
Australia
25 days using the app
March 22, 2021

I am just starting to use the app and reached out to support. I got an immediate reply and I am quite happy with the way the app works up until now.

PetDoctors - Loja Online
Portugal
About 1 year using the app
AfterShip replied March 22, 2021

Thanks for sharing your valuable experience.

We are open for any suggestions. please let us know for any suggestion that makes your experience 5-star with us.

ReturnsCenter Team

November 17, 2017

Awesome App definitely a must have if you're serious about your Shopify business.

Luxury Moda By Zian
Romania
25 days using the app
June 1, 2017

very nice app but it didit work for me

Walkclimbing
Morocco
25 days using the app
Edited November 3, 2021

Terrible support.
They gave me wrong instructions to move from the public app to the private app. My services were down and they weren't able to help me!

Layla Collection
Kuwait
Over 1 year using the app
AfterShip replied April 23, 2020

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

July 3, 2017

So far i like the app and would recommend it

A1 Gift Store Merchandise
United States
25 days using the app
September 24, 2023

Prrety nice and easy to set up

Xtrendly
United Kingdom
25 days using the app