Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

September 10, 2021

I'm using this app to provide an easy return process for customers. Excellent customer service. Will definitely recommend

Barbara Jackson Skincare
United States
24 days using the app
November 21, 2017

trying to set it up hope it worksgood

Onyourhead
South Korea
24 days using the app
April 19, 2017

Love the app! Exceeded my expectations but needs to be more customizable. Looking forward to future enhancements.

88 Jeans
Australia
About 1 year using the app
Edited March 13, 2023

very helpful customer support and great app overall

Upvital
Albania
24 days using the app
June 15, 2020

i think the app is great . im still playing around with it. the customization of the page is hardest because the pics have to be a certain size so no matter what i do nothing is acceptable. im also trying to figure out how to customize the emails because there are things in the draft that doesnt align with my store policy. all and all great feature to have on my site. thank you

Vixen Vogue
United States
About 1 year using the app
January 28, 2022

The app is amazing! Samad was even better! I appreciate when someone is able to understand my issue clearly and get it fixed in the nick of time!

Mint
United States
24 days using the app
July 27, 2017

very good app , thanks you very much

6s Store
United States
24 days using the app
November 6, 2017

So far working as it should and easy to use!

Epic Hoodie Shop
Denmark
24 days using the app
Edited June 16, 2020

love this app it really makes things simple, providing tabs that allows you to optimize how and when to set your return products

U R Essential
United States
About 1 year using the app
February 8, 2022

Good customer service and app. Does what it needs to do without a ton of bloat or anything. Very satisfied

44Clothing
United States
23 days using the app