Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

November 6, 2017

Great app and easy to use, i really love it

Billey Shop
China
19 days using the app
October 15, 2017

I recommend AfterShip to all my friends! Great app to have for my website!
Love it! Thanks so much for developing it.
Andrea, ThePalmBeachBaby.com

The Palm Beach Baby
United States
19 days using the app
November 4, 2017

We LOVE the returns center app! It has helped our customers easily make returns and has reduced the amount of customer emails regarding returns and our return policies. It will make your store run so much smoother and your return flow will get easier, especially if you're 100% ecommerce with no brick and mortar store!

Olive Ivy Fitness
United States
19 days using the app
February 27, 2023

very good app they helped me a lot in the app.good customer service.i recommend this app for who need to add a return shipment to their store again.highly recomended

Haas Store
Sri Lanka
19 days using the app
Edited May 23, 2021

Ritika has been very helpful and responsive to our queries. Being patient and understanding. She has helped to clarify on our understanding of the Return Center features and its processes. Greatly appreciated.

LIFE IN MOTION
United States
19 days using the app
December 12, 2017

Love this app! Easy to install, works great and gives my site a very professional feel and layout for returns. Thank you!

Blowout Boutique 2
Canada
19 days using the app
August 29, 2017

AfterShip adds a level of credibility that buyers look for when shopping online. It takes the fear out of purchasing from a new retailer like myself with the confidence in knowing that their purchase is secure! AfterShip is a must have!

Posh Pampered Pets
United States
19 days using the app
Edited May 4, 2020

It's very basic and is pulling using the wrong address for returns. Not too sure if I am going to keep this or not.

Honey's Child Boutique
United States
About 1 year using the app
July 1, 2021

Good product, but is should have store credits feature enabled in the account as well. We should not have to download another one.

Toyshine
India
11 months using the app
AfterShip replied July 1, 2021

Thank you for your valuable feedback.

We are pleased to know that you liked our app.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Nitish
Team Postmen

October 28, 2017

its a really useful app, definitely recommended

Bobawear
United States
18 days using the app