AfterShip Returns , 2,243 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return options and seamless Shopify integration. It's praised for simplifying shipment management and offering a professional customer experience. Despite requiring some setup time, many recommend it for streamlining the return process. The customer service team is also highly commended for their exceptional support.

April 29, 2021

Easy setup, quick response from customer support. My team is very happy to manage returns now. Before it was mess. :)

7E Wellness
United States
6 days using the app
October 5, 2021

Customer support is so fast! Use friendly and super easy to use. Definitely recommend any automizly apps

Nadaré Co.
Canada
6 days using the app
April 10, 2021

appli top pour les retrours n'hesitez psa à la télécharger..........................................

Le Domaine De Dahlia
France
3 months using the app
AfterShip & Automizely replied April 11, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Returns Center Team

August 6, 2017

Just starting out so I will comment again once I have actually get a chance to use it.

Bessie M Wash
United States
3 months using the app
December 17, 2017

GOODLOOKING FORWARD TO USE THE RETURN CENETER

Billys2017
India
3 months using the app
May 30, 2022

Had some questions and spoke to Moazzam. He was providing an exceptional customer service. Thank you.

EDOS
Romania
6 days using the app
February 25, 2018

Great will recommend to a friend

Cutiebaby01
United Kingdom
3 months using the app
February 19, 2022

They have hidden charges. It doesn't mention in the pricing but they require $5 for each user. So, if you have 3 workers handling the returns, you'll have to play $15 extra etc.. This not mentioned anywhere in the pricing, This is deceptive and frankly unethical. They could have made this clear in the pricing.

Fendrihan
United States
5 months using the app
AfterShip & Automizely replied February 21, 2022

I am sorry to know that you are not happy with the pricing.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.

We regret the inconvenience caused to you.

Regards,
Rupam
Team Returns Center

August 12, 2021

I'm still figuring out how it works step-by-step and feels not that difficult to do so far. Obviously, the support chat service is awesome. The response was fast and good.

stylepalm
United States
6 days using the app
January 23, 2021

Customer service was a big help setting up the system. I am excited I found this company I needed to customize and make my returns seamless, I am excited to use this program in my store.

WITH LOVE FROM PARADISE
United States
6 days using the app