Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 10, 2017

So far so good from aftership, just starting to use it. Integration was easy

Sportstechlab
United Kingdom
6 months using the app
June 20, 2023

Fantastic support team to handle any issues, really came in clutch multiple times and went above and beyond to ensure a smooth transition.

The Invincible Shoe
United States
11 days using the app
July 21, 2022

I liked this app because it enhances my customers overall experience when shopping at my store. Thank you

Style Baby OMG Fashion Boutique
United States
11 days using the app
May 11, 2017

Love you guys for creating this amazing app i recommend this to everyone who need a return center the right way.

Sillydeals
United States
11 days using the app
January 2, 2018

It is excellent app. It helps us a lot in return. Easy to use, easy to install. Recommend to other shopify stores.

Organic Sleep
United States
11 days using the app
September 13, 2020

I love the customer service and that they offer a free plan! It helps to assure me as a small and upcoming business that I can grant my customers an easy way to return their orders.

Hercxlean Jewels
United States
6 months using the app
AfterShip replied September 16, 2020

Hi there,

I will certainly pass this as feedback to our team. Your reviews keep us going and deliver customer-oriented features. I am also dropping you a personal mail. Stay tuned!

Best,
Shahbaz

September 7, 2017

they have been Helpful with there apps. Helping me communicate with my customers and helping to track there Goods

Goodzellings
Canada
11 days using the app
Edited July 6, 2021

Easy set up. Hopeful that I will not have to use it very often but as we all know that returns happen :)

Faux Luxe Beautique
United States
6 months using the app
AfterShip replied July 7, 2021

Thank you for your valuable feedback.

Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via email at support@returnscenter.com

Regards,
Rupam
Team Returns Center

April 18, 2017

so far very good for what it does

Rotablade
United Kingdom
6 months using the app
Edited March 22, 2023

They helped me very quick and didn't bother to awnser all my questions! 5 stars, I can contact them whenever I want 24/7.

NSR Trades
Netherlands
10 days using the app